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Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,921 reviews
Verified Customer
November 28, 2023
JEREMY CUSTOMER SERVICE IS AWESOME , HE SHOULD BE PROMOTED TO SERVICE MANAGER, HE EXPLAINED AND SEND ME PHOTO OF WHAT THE PROBLEM WAS ONE OF MY TIRES AND HELP ME , TO GET THE RIGHT TIRE . PROMOTED TO SERVICE MANAGER, HE EXPLAINED AND SEND ME PHOTO OF WHAT THE PROBLEM WAS ONE OF MY TIRES AND HELP ME , TO GET THE RIGHT TIRE . More
by SARAYDANNY3
Employees Worked With
November 28, 2023
By far the best experience ever at a dealership made sure I left with a smile on my face and in a brand new car thank you I left with a smile on my face and in a brand new car thank you More
by BMercado
November 28, 2023
Always accommodating, professional and courteous This is my 3rd Kia bought from this dealership. I will continue to purchase and have my service done at this dealership. I highly recommend. my 3rd Kia bought from this dealership. I will continue to purchase and have my service done at this dealership. I highly recommend. More
by RENAEGODWIN
Employees Worked With
Brooke
November 26, 2023
No delay in service appointment. Service done in the expected time period. Very efficient business practices. Helpful and friendly staff. Service done in the expected time period. Very efficient business practices. Helpful and friendly staff. More
by andrew77
November 25, 2023
The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and misty should get promoted More
by holy786
Employees Worked With
Other Employees :
Kelsey Johnson, Ricky Custodio, Carlos Iona, Genesis Cruz, Gabe Dejesus
November 25, 2023
Fadhil was personable and accommodating and was knowledgeable of the vehicle and spent time patiently showing me the features even though it was closing time. knowledgeable of the vehicle and spent time patiently showing me the features even though it was closing time. More
by tcj125
Employees Worked With
Fadhil Zein
November 24, 2023
Although my warranty people are giving me the run around, the folks at regal kia went above and beyond to help me out. Much appreciated. the folks at regal kia went above and beyond to help me out. Much appreciated. More
by r_rickle
Employees Worked With
