Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,212 Reviews of Regal Kia Lakeland - Service Center
Sort by
March 29, 2023
My service advisor was excellent. He went above and beyond. Did not have to wait a long time. Perfect service. He went above and beyond. Did not have to wait a long time. Perfect service. More
by ginagowan
Verified CustomerEmployees Worked With
March 28, 2023
Excellent service. My salesman Jose DelaCruz was amazing and made the buying experience so easy. My finance manager Srecko Bokun was excellent as well. Srecko was frien My salesman Jose DelaCruz was amazing and made the buying experience so easy. My finance manager Srecko Bokun was excellent as well. Srecko was friendly and gave us all of the i fo we requested. My whole finance was effortless and went so smooth. Will definitely be purchasing again from them in the future. More
by KIASTYLE
March 27, 2023
Excellent service. Service advisor was extremely helpful. The service advisor explained to me why the check engine light came on. I learned a lot. Service advisor was extremely helpful. The service advisor explained to me why the check engine light came on. I learned a lot. More
by mrliebman
March 27, 2023
They was on time my appointment was at 9 I was out about 9:45 great job 9:45 great job More
by ermamack22
Employees Worked With
March 27, 2023
Friendly clean everyone ask how are you doing. Someone is checking in on you constantly Someone is checking in on you constantly More
by EILATANI3
March 26, 2023
It doesn't help to write anything. I've tried reaching higher up the ladder and never received a call back. I've tried reaching higher up the ladder and never received a call back. More
by Glisso77n6
Employees Worked With
March 25, 2023
Good customer service. I knew exactly how much the service would cost. Misty was very courteous and answered any questions I had completely. I knew exactly how much the service would cost. Misty was very courteous and answered any questions I had completely. More
by SIGZIEGLER
Employees Worked With
March 24, 2023
Good customer service. Comfortable waiting area with complimentary snacks. Thorough information and pricing. Wait time was a little long. Comfortable waiting area with complimentary snacks. Thorough information and pricing. Wait time was a little long. More
by PUTNALF
Employees Worked With
March 24, 2023
I was greeted upon arrival and was keep informed of the status of my vehicle the entire time while in service. status of my vehicle the entire time while in service. More
by CWEST0561
Employees Worked With
