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This rating includes all service center reviews, with more weight given to recent reviews.
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3,214 Reviews of Regal Kia Lakeland - Service Center
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February 27, 2023
When I got my car back there was a clip broken under it that made a terrible noise. I had to take it back. When I got home I notice a piece of the door facing is hanging loose. And the handle that releases that made a terrible noise. I had to take it back. When I got home I notice a piece of the door facing is hanging loose. And the handle that releases my hood was lying in the floor by the gas pedal. I am not impressed with the mechanic who serviced my car. More
by shelbiephilmon38
Verified Customer
February 26, 2023
Excellent and attentive service, would be glad to recommend to anyone. I was kept updated throughout the process of getting a new transmission installed recommend to anyone. I was kept updated throughout the process of getting a new transmission installed More
by NOEMAIL3
February 25, 2023
Everyone was friendly and always let us know w h at eas going on and long it would be going on and long it would be More
by SURRATTBECKY
Employees Worked With
February 24, 2023
Excelente trato de todo el personal, buen servicio que ofrecen allí todo está bien hasta ahora. ofrecen allí todo está bien hasta ahora. More
by lmisdalsis
Employees Worked With
Other Employees :
Kelsey Johnson
February 23, 2023
Amazing job done by Jose and Gibran. I love the vehicle will highly recommend. Thanks I love the vehicle will highly recommend. Thanks More
by at0
Employees Worked With
Other Employees :
Kelsey Johnson
February 23, 2023
Will try someone else next time. It took almost 3 hours for a schedule oil change and to fix a recalled item. It took almost 3 hours for a schedule oil change and to fix a recalled item. More
by Ronda
Employees Worked With
February 23, 2023
The service writers are not to attentive, I waited 10 minutes before anyone acknowledged I was there, later a woman , I think her name was Mia asked how I was doing, She was excellent at taking care of t minutes before anyone acknowledged I was there, later a woman , I think her name was Mia asked how I was doing, She was excellent at taking care of things, she went out of her way to check on things, she even helped my wife who is interested in buying a new Kia. Your service writers could learn from this young lady about how to treat a customer. More
by IBEACHBOY
Employees Worked With
Kelsey Johnson
February 23, 2023
In 2020 I went to KIA with no intention to buy a car. A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still keep in touch with him and recommend him to anyone in the market for a new car. Jeremy was my service contact yesterday and was great to work with. More
by gregbryant7
February 22, 2023
Service was good, Customer Service was also very good. They were concerned about me and my vehicle. They were concerned about me and my vehicle. More
by LUVFSU26
Employees Worked With
February 21, 2023
I consistently have to wait an exorbitant amount of time for service. Almost 3 hours for a scheduled oil change is terrible. for service. Almost 3 hours for a scheduled oil change is terrible. More
by kjl23
Employees Worked With
