Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,218 Reviews

3,218 Reviews of Regal Kia Lakeland - Service Center

Sort by
January 26, 2023

I got my car back when they said it would be ready. Very friendly employees More

by shortcake32141
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 26, 2023

Excellent service overall. Received desired maintenance requested timely, plus explanation of further required items needing repair after inspection by Service Advisor was exce More

by JENNIFERBELL1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 25, 2023

The kia dealer agent incharge is smart and kind. I like the program of kia free change oil More

by icespadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 21, 2023

Except for the tag on the antenna they had my new car ready when I arrived. More

by Miderry
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riveria sales
Feb 25, 2023 -

Regal Kia Lakeland responded

Congratulations on your new KIA!

January 20, 2023

The staff was very nice and welcoming, and Orlando was extremely helpful. He took us as walk-in customers on a weekday evening, and he spent as much time as we needed going over everything. We weren’t rus More

by Katie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 20, 2023

Service like always spot on, from the service writer to the mechanic they get it wright. Thank you More

by homaha@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Feb 25, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 20, 2023

The service advisors Jeremy and Jorge were very helpful and knowledgeable. Will take Al my vehicles to Regal for now on. Thanks More

by Pauldemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 25, 2023 -

Regal Kia Lakeland responded

We look forward to it seeing you again 😁

January 19, 2023

Great staff and quick service with good communication the entire time will be back again More

by LAPD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 19, 2023

The salesmen and service department worked quickly to solve my problems and even filled up my gas tank. I like doing business with Regal Kia. More

by woodard33860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Box
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 17, 2023

Great customer service! Had to get a couple of recalls done, and it was easily done. More

by dhawke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

...
147
...