Regal Kia Lakeland - Service Center

Service advisor. Shaun checked me in early for alignment service. This was the only service that was completed and unlike the Brandon Kia dealership the Regal service Shaun checked me in early for alignment service. This was the only service that was completed and unlike the Brandon Kia dealership the Regal service advisor Shaun was not trying to upsell me non-mandatory services my vehicle like the Brandon location had attempted to do but on my affordable income, I can only have the services completed that I can afford at that point. I appreciate the way the Regal team treats me as a customer purchasing a vehicle, and as a customer coming in to service my vehicle, by only recommending the services I know I can afford and have asked for them to complete More

Jerrmy was on point! Updates as needed & quick friendly service. Snacks, TV, WiFi… pleasant experience Updates as needed & quick friendly service. Snacks, TV, WiFi… pleasant experience More

The workers are always friendly and the place is always clean. I have always had a great experience. clean. I have always had a great experience. More

Kelsey Johnson is a true gem! She did a great job of communicating with me every step of the way and dug to find discounts that saved me tremendously. She did a great job of communicating with me every step of the way and dug to find discounts that saved me tremendously. More

The lady who helped me did an A+ job. She got my car situated in line to be fixed as soon as possible. She got my car situated in line to be fixed as soon as possible. More

The staff at the steelership are extremely professional always kind courteous and on time they do a great job and that's why I keep coming back there again and again always kind courteous and on time they do a great job and that's why I keep coming back there again and again More

Still having problems with my vehicle and not listening to my concerns. Feels like I'm repeating myself. to my concerns. Feels like I'm repeating myself. More

Great service. As always, Kelsey provided great customer service. She is one the reason I continue coming back to Regal Kia. Thank you, Kelsey. As always, Kelsey provided great customer service. She is one the reason I continue coming back to Regal Kia. Thank you, Kelsey. More

Always a pleasure to bring my car in for routine service. Very polite & professional service writers. Car is done quickly. And love the car wash. Wish they vacuumed & did the inside of the windshield, but y Very polite & professional service writers. Car is done quickly. And love the car wash. Wish they vacuumed & did the inside of the windshield, but you can't ask for everything. More

Got my vehicle back and ready for me in an hour! Friendly service and helpful customer service. Friendly service and helpful customer service. More