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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,285 Reviews

3,285 Reviews of Regal Kia Lakeland - Service Center

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February 18, 2023

Everyone was very helpful and I got just what I wanted in a car! I recommend going to regal Kia and will be back! More

by Sunycal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA and we look forward to assisting you again in the future!

February 17, 2023

Outstanding customer service. Everyone treated us like family. We got the deal we wanted. We will be back. More

by William Heburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Jeff Bass
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Roberto the salesperson is AMAZING! Words cannot describe how thankful I am that he helped me get the vehicle I have today. More

by Vonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Your salesman Willie took very good care of us. We are very happy with the service as well as the purchase. More

by jimdalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Good appearance and professionalism, I recommend it for people that like Kia car. Good deal, it is the best option in Lakeland city. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Estrada
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 15, 2023

Scheduling the window tinting was quick and easy. The work quality appears very good. The waiting facilities were clean and comfortable. More

by wwstewart0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

February 11, 2023

We where very pleased with our visit. The employees where very helpful, pleasant, friendly and prompt at keeping us informed. More

by Hopey1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 11, 2023

The service was top notch in my opinion. Carwash was awesome. My only complaint is that I had to wait almost 2 hours before my car was completed. More

by Fscomp74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

We apologize for the inconvenience, sometimes the car wash can get a little backed up causing a delay.

February 11, 2023

They left the oil in the pan under my car and it leaks on my carport and it was not doing it before I brought it to yall More

by cbaker4852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

We apologize for the inconvenience and appreciate that you gave us the opportunity to correct the mistake.

February 11, 2023

Orlando did an amazing job getting me into a vehicle and so did the financial guy. Very impressed More

by Katelynn lung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
Feb 15, 2023 -

Regal Kia Lakeland responded

Congratulations on your new KIA!

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