Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,284 Reviews

3,284 Reviews of Regal Kia Lakeland - Service Center

Sort by
February 10, 2023

My wife and I can always depend on Jorge at Regal Kia make sure our Kia’s are returned to us clean and properly serviced. More

by John Windsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 06, 2023

Wonderful customer service and updates. Jeff the manager was extremely helpful and even provided transportation when the repair took longer than expected. More

by bama4kc2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

February 06, 2023

I appreciate the personal attention from the service associates. They always make sure to address all my concerns. More

by michellle.arn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

February 06, 2023

This was the worst visit ever. Jonathan was not the best csr.he didn’t keep me informed. I waited over 2 hrs with a apple to tell me nothing was wrong with my vehicle then an additi More

by tlfussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Regal Kia Lakeland responded

Your feedback is important to us, Please call Service Lane Manager Alex Calcano at 863-904-1170 to discuss further.

February 04, 2023

Everyone is super friendly and professional! If you're looking for a new car GO HERE! More

by troyochoa16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
Feb 06, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 04, 2023

Very courteous and helpful. Showed and explained the issue to me. Fixed it promptly and efficiently More

by DANACOUCH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 04, 2023

Poor communication between customer and service area… wasted 3 1/2 hours. No service done. Expected better. More

by Maria
Recommend Dealer
No
Employees Worked With
Alex
Feb 24, 2023 -

Regal Kia Lakeland responded

Your feedback is important to us, Please call Service Lane Manager Alex Calcano at 863-904-1170 to discuss further.

February 03, 2023

Always great customer service. Communication and prompt service is amazing. Jeremy is a great communicator and takes good care of his customers. More

by jsyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 03, 2023

Jorge was wonderful, so kind and answered all of our questions and concerns. He helped us through the process seamlessly. More

by NESSAADELAROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

February 02, 2023

Victor was are great sales man. He was very professional and felt no sales pressure More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bass, Victor Estrada
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

...
151
...