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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,285 Reviews

3,285 Reviews of Regal Kia Lakeland - Service Center

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January 21, 2023

Except for the tag on the antenna they had my new car ready when I arrived. More

by Miderry
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riveria sales
Feb 25, 2023 -

Regal Kia Lakeland responded

Congratulations on your new KIA!

January 20, 2023

The staff was very nice and welcoming, and Orlando was extremely helpful. He took us as walk-in customers on a weekday evening, and he spent as much time as we needed going over everything. We weren’t rus More

by Katie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 20, 2023

Service like always spot on, from the service writer to the mechanic they get it wright. Thank you More

by homaha@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Feb 25, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 20, 2023

The service advisors Jeremy and Jorge were very helpful and knowledgeable. Will take Al my vehicles to Regal for now on. Thanks More

by Pauldemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 25, 2023 -

Regal Kia Lakeland responded

We look forward to it seeing you again 😁

January 19, 2023

Great staff and quick service with good communication the entire time will be back again More

by LAPD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 19, 2023

The salesmen and service department worked quickly to solve my problems and even filled up my gas tank. I like doing business with Regal Kia. More

by woodard33860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Box
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 17, 2023

The workers are always friendly and the place is always clean. I have always had a great experience. More

by jazmarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 17, 2023

Jerrmy was on point! Updates as needed & quick friendly service. Snacks, TV, WiFi… pleasant experience More

by katie_hunt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 17, 2023

Great customer service! Had to get a couple of recalls done, and it was easily done. More

by dhawke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 17, 2023

Service advisor. Shaun checked me in early for alignment service. This was the only service that was completed and unlike the Brandon Kia dealership the Regal service More

by robruiz813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Shaun was amazing and I would give him a five star review
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

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