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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,104 Reviews

3,104 Reviews of Regal Kia Lakeland - Service Center

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July 28, 2022

George was great service was good. It was done before I knew it. Was very pleased with service More

by WBONNIE1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 27, 2022

Did not call me when service were finished. Only call to up sell more service. More

by rburks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback, we apologize for the experience.

July 27, 2022

I've had 3 service visits for oil changes and so far my experience with Regal have been great. More

by Nshepard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you so much we appreciate your business and look forward to assisting all your car needs again in the future!

July 26, 2022

The service tech came right out to greet me and I was on my way. The job was completed at the time promised and for the price quoted. When I picked my car up, I was on my way again in just a few minutes! Ve More

by lucky.lindner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

We are so happy to hear you had a positive experience with our team and look forward to assisting you again in the future.

July 26, 2022

Informative sales people and great financial help. Salesman was very kind and not at all pushy. Great experience, thanks. More

by TENISFENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caty Gorman, Stephanie Towle
Aug 26, 2022 -

Regal Kia Lakeland responded

We appreciate your business and look forward to assisting you again in the future.

July 26, 2022

Great dealership! Employees are very friendly and helpful. I would recommend it to all my friends More

by wdinasbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment! We appreciate your business and look forward to assisting you again in the future.

July 24, 2022

I love the service, people are very professional, and knowledge everything I ask, thank you Regal Kia More

by ELSATLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to assisting you again in the future.

July 24, 2022

I brought my car for service and they didn't even put my car back together. I will not go back. More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback, we apologize for the experience please contact Kia Service manager Jeff soloj at 863-904-1170 xt 1067

July 23, 2022

They got me in on short notice and was able to add some work after the car was done. More

by Happyleasor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and for choosing Regal!

July 22, 2022

I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the c More

by Rob Hendry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment Rob! We appreciate it and look forward to assisting all your car needs in the future.

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