Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,106 Reviews

3,106 Reviews of Regal Kia Lakeland - Service Center

Sort by
July 23, 2022

They got me in on short notice and was able to add some work after the car was done. More

by Happyleasor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and for choosing Regal!

July 22, 2022

usually I am treated like a queen. this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing wa More

by sissyjo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Sep 20, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback, we apologize for the experience please contact Kia Service manager Jeff soloj at 863-904-1170 xt 1067

July 22, 2022

I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the c More

by Rob Hendry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment Rob! We appreciate it and look forward to assisting all your car needs in the future.

July 21, 2022

I was in and out in no time my experience was a breeze I’m very satisfied with the outcome as well as the wait time More

by preciousncostly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment! We appreciate it and look forward to assisting you again in the future.

July 21, 2022

Everyone was kind and helpful, had no problems with finding the right car and recommend this dealership to others! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meleke
Aug 26, 2022 -

Regal Kia Lakeland responded

Congratulations on the new car and thank you for choosing Regal!

July 21, 2022

The service was amazing and I was attended too fairly. They worked with me and helped me get the car I wanted for the plan I needed. More

by owenkirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and for choosing Regal! We look forward to assisting you again in the future.

July 18, 2022

Misty was very friendly and professional. She was a huge help while I was getting my car serviced. More

by mrb8179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Misty in service!

July 18, 2022

Great service. Friendly staff. I don't think requiring a minimum of 15 words is necessary. More

by tc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 18, 2022

Regal Kia is the best Kia dealership in Florida. The service is the best and there mechanics are excellent. Highly recommend them!!! More

by Tzre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review and for choosing Regal for service!

July 16, 2022

They were friendly, courteous, and efficient. They also gave me information on future needs and service. More

by LGOLDWATERS
Recommend Dealer
Yes
Employees Worked With
Jennifer who took call,Shaun Wren Service Advisor and Steven Horn who did repairs.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and choosing Regal for your car needs! We look forward to assisting you in the future.

...
170
...