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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,109 Reviews
Call Service Center (863) 485-6697

3,109 Reviews of Regal Kia Lakeland - Service Center

Sort by
July 12, 2022

Service was good and my representative was the best - I believe this time the problem was taken care of More

by ELLARICE
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience at our service drive. If there is anything we can do to change that 4-stars to a 5-stars rating please give us a call at (863) 342-5239.

July 12, 2022

Service department is very good, but I believe dealer we leased car from gave us information that was not true. More

by rwrighton5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
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July 12, 2022

courteous and capable work i still have work to come with repair in pipeline thank you More

by sjb6261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 11, 2022

Great customer service very pleasant to work with to get the car I Love. Thank for your help making me happy More

by leslieyoung2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Eric and Amy in Finance dept
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Jul 14, 2022 -

Regal Kia Lakeland responded

Congrats on your new vehicle! Thank you for the 5-star review!

July 11, 2022

Extremely pleased with the service at Regal Kia Lakeland. Kelsy was very polite and quick in assisting me with my vehicle. More

by RAMON.FARIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
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Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review, we are glad to hear how positive your experience was with Kelsey!

July 09, 2022

They was decent , and did what i needed them to do. I can’t complain More

by briapapperson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience in our service drive. If there is anything we can do to improve your overall experience here please give us a call at (863) 342-5239. Thank you!

July 09, 2022

Jeremy in service was on point with his customer service. He kept me informed the whole time. More

by rmartin3379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with Jeremy in service. If there is anything we can do to improve your overall experience please give us a call at (863) 342-5239. Thank you!

July 08, 2022

Excellent service by Jeremy. Met me at car when I pulled in for service. Explain to me what they were going to do to my car. Explained to me how much it would cost and told me a More

by AMBERTHEKAT_26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jeremy in service and the 5-star review!

Jul 15, 2022 -

AMBERTHEKAT_26 responded

Thank you.

July 08, 2022

Service department was very friendly and the dealership was very clean. Thank you for the great service More

by Teresa R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience in our service drive and for the 5-star review Teresa!

July 08, 2022

My advisor Jonathan Benitez always gives me great service! I'm helped quickly and always have my problems resolved. More

by IZABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Regal Kia Lakeland responded

We are so glad to hear how helpful Jonathan was able to be for you while having service done on your vehicle. Thank you Izabelle for the 5-star review!

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