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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,115 Reviews

3,115 Reviews of Regal Kia Lakeland - Service Center

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June 22, 2022

I didn't have an issues at all. I didn't wait in my car but they called me about two hours later stating that my car was ready. Everyone that I dealt with was professional and pol More

by GEMINI1961GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 22, 2022

Excellent visit! Kind people throughout my visit. The quickest service I have ever had. They even offer snacks and water while you wait. More

by ycain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Wren
Jun 23, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 21, 2022

Bad experience/car shutting off while driving, no answers/ bad attitudes when I was just concerned More

by babe_gurl1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Soloj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

We are just as concerned which is why our Service Manager paid for a rental vehicle and drove it over 50 miles to try to duplicate the concern.

June 21, 2022

I had my car detailed and was very happy with the results. My car was almost like new and smelled great! Good job! More

by WS1853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 21, 2022

Outstanding service with warm & welcoming hospitality from service tech Jorge and the entire service Department More

by ABUNDANTLYBLESSED18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 21, 2022

Minimal wait for someone to greet me and got what I needed done in a timely manner More

by SHADYB911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

Really great service. My service advisors Kelsey and Jonathan are great! Very knowledgeable and always ready to explain any repair. More

by karencooper25252525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 20, 2022

Excellent service and very attentive. Fast and efficient. Will be continue to take the car for every oil change. More

by MOUNIERADIEREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

The service team was amazing, polite and quick. Every thing was great always happy with my service More

by KRYSTALHICKOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 18, 2022

Clean and friendly atmosphere everyone very helpful and knowledgeable I always enjoy coming here thank you More

by crzata22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

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