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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,176 Reviews

3,176 Reviews of Regal Kia Lakeland - Service Center

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May 26, 2022

The service advisor who helped me knew what she was doing and was very helpful and friendly. And they did my service in 30 minutes More

by et_foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

30 mins, that's awesome! See you next time you are ready for service!

May 26, 2022

I’m driving one of the first all electric vehicles do we are all learning together. The reps keep me in the loop and returned my car in very clean shape. Thank you. More

by Aprile Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Really nice young man. I didn’t get his name but he was GOOD.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks Aprile, thanks for your patience. KIA really knocked it out of the park with the EV6

May 25, 2022

Amazing service thank you quick and smooth I’ll always come here thank you bob More

by Fadisuboh19978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

See you next time Bob!

May 25, 2022

I can't say enough good about customer service every time that I've ever dealt with them for post sales it was outstanding I would recommend regal kit to anyone.. More

by RHAUBURNDALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 25, 2022

Clean, friendly and professional. Waiting area clean, coffee and cold bottled water available. Great service. More

by JHDIAMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 25, 2022

Amazing service every single visit! Ensuring my vehicle is well taken care of. Davia and Stan were also amazing! More

by sheriawalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David M, Stan May, Kelsey Johnson
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

May 25, 2022

the staff are very friendly and make sure you get the best deals on everything. More

by emma.bates2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 25, 2022

Kelsey went above and beyond. I needed a battery change and it was taking awhile so she had them wash the car too. More

by GWWILLIAMS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 02, 2022 -

Regal Kia Lakeland responded

Sorry for the inconvenience, but a service with a clean car afterwards just hits different 😁

May 25, 2022

Clean, friendly, and professional. Always get great service. Waiting room clean. Rest room very clean. Staff keeps you up to date at all times. More

by AFSCHARF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 24, 2022

Regal KIA in Lakeland is the only place I have my Kia Sedona serviced. Chris was my Service Adviser, and he was Great! More

by CSIMMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

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