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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,209 Reviews

3,209 Reviews of Regal Kia Lakeland - Service Center

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May 09, 2022

I arrived at the allotted time and was met by a very friendly associate. My service was completed promptly. Each person I dealt with was very courteous. Made my time there very pleasant. More

by SHARONRUMSEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 09, 2022

The staff is always very thorough and friendly and caring! The faculty is just all around great and very much gives you the best service as possible…ALWAYS! More

by Yazzb31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 09, 2022

Horrible will not use this dealership again. Tried to rip me off selling me spark plugs when they were just replaced less than 10k miles ago. More

by JSCOTTROBINS
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 10, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback, we will have a member of management look into this.

May 09, 2022

Great service! Very courteous! Love it! Thank you! I would recommend you to my friends! More

by rbpelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 07, 2022

Appoints are kept staff is very helpful and accommodating.Repair work is of good quality. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

May 06, 2022

Excellent service . ..updates the customer on the work that is being done and approximately when they will finish. More

by MUNKELBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

Jun 20, 2022 -

MUNKELBACH responded

If you have an opportunity to chose a service agent, chose Kelsey!

May 06, 2022

Everyone was efficient ad polite. I was kept in touch with progress. Car was washed. They made sure I was satisfied More

by nenasuebarker23000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

May 05, 2022

I trust they will do the job correctly. Kelsey is nice, polite, and knowledgeable. I will continue to use Regal Kia More

by PURPLEPETALS4429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 05, 2022

Jorge at Kia Service Lakeland always gives me great service. He is very nice and attentive to the customer. More

by jenitza.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 03, 2022

The service and parts department were very polite, courteous, fast. I was very pleased with services. Highly recommend More

by Kiminsua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Kia parts dept, Kelsey Johnson
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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