Regal Kia Lakeland - Service Center

I like going to this dealership because I know I'll get great service with Jonathan Benitez. He is very attentive and great at taking care of my needs in a timely manner. He has a great personality and is great service with Jonathan Benitez. He is very attentive and great at taking care of my needs in a timely manner. He has a great personality and is very professional. Jonathan is the best! More

We have dealt with this dealership for a few years now and we have been very satisfied with our experiences and service from all aspects of the dealership. and we have been very satisfied with our experiences and service from all aspects of the dealership. More

The team provides great service. They keep me as the customer informed about my vehicle. They keep me as the customer informed about my vehicle. More

I made my appointment online and had to wait for recall supplies but as soon as they had what they needed I was given an appointment and the work was done fast and efficiently. supplies but as soon as they had what they needed I was given an appointment and the work was done fast and efficiently. More

Dealership was clean. Staff was knowledgeable and very dedicated in helping and financial options. Explained alot Staff was knowledgeable and very dedicated in helping and financial options. Explained alot More

Service department great. Car wash department not so much. Could tell when I left that my car had not been washed. Was low on windshield washer fluid and had to ask for that Car wash department not so much. Could tell when I left that my car had not been washed. Was low on windshield washer fluid and had to ask for that to be put in my car before I left. More

Everyone was very friendly, professional, waiting area comfortable, it didn't take that long for my oil change and tire rotation comfortable, it didn't take that long for my oil change and tire rotation More

Everyone is so nice, professional, the waiting area is nice, chairs are comfortable. It didn't take that long for my oil change and tire rotation nice, chairs are comfortable. It didn't take that long for my oil change and tire rotation More

Twice now calling us when car not ready and having no ideal what’s going on. Car not ready yet. ideal what’s going on. Car not ready yet. More

To be honest, it's not been a good experience for me. Always trying to up the sales for no reason and not do what they say. Waiting 2 days for an oil change and tires is rediculous when you were told on Always trying to up the sales for no reason and not do what they say. Waiting 2 days for an oil change and tires is rediculous when you were told on the phone that they had the tires and accepted an appt for the first day. It's horrible. I would not recommend the place to anyone. More