Regal Kia Lakeland - Service Center

While I feel your staff is amazing I have noticed a difference in quality of work received. I had a maintenance plan on my car and you never changed the air filter in 5 years. I did though. Service rem difference in quality of work received. I had a maintenance plan on my car and you never changed the air filter in 5 years. I did though. Service reminders not being set. Those little things matter. Understanding we also had a pandemic restrictions some things could still be done. More

Always goes above and beyond to make sure your needs and wants are completed in a timely manner. wants are completed in a timely manner. More

I’ve never had a bad experience at Regal Kia Fromm our friend the owner to the great. Service Department Jeff and especially Jorge who always has my back! Ever since I arrived in Florida from CA I’ve be friend the owner to the great. Service Department Jeff and especially Jorge who always has my back! Ever since I arrived in Florida from CA I’ve been truly satisfied with Regal Kia and their owner and Church member. Thanks so much, Ron More

Great dealership. Our service advisor was really great for some maintenance we needed. She went above to make our experience the best. Our service advisor was really great for some maintenance we needed. She went above to make our experience the best. More

The customer service was awesome the service manager drove me to work after I dropped of my car and he even picked me up from work as well drove me to work after I dropped of my car and he even picked me up from work as well More

Not very friendly. I never got a call back, waited for a long time. Dirty bathroom I never got a call back, waited for a long time. Dirty bathroom More

Jeremy went above and beyond to help me. I appreciate the great communication and extra effort he put in to get my repair done so quickly! I appreciate the great communication and extra effort he put in to get my repair done so quickly! More

Always helpful, nice waiting area. Friendly staff, mostly accurate with the wait times that are told. Friendly staff, mostly accurate with the wait times that are told. More

Outstanding customer service and excellent mechanics. Explanation of services needed. Shout out to helpful Misty! Explanation of services needed. Shout out to helpful Misty! More

Jeremy always gives me the best customer service gets me in about for a oil change in less then one hour ! in about for a oil change in less then one hour ! More