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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,386 Reviews

3,386 Reviews of Regal Kia Lakeland - Service Center

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May 09, 2022

I arrived at the allotted time and was met by a very friendly associate. My service was completed promptly. Each person I dealt with was very courteous. Made my time there very pleasant. More

by SHARONRUMSEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 07, 2022

Appoints are kept staff is very helpful and accommodating.Repair work is of good quality. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

May 06, 2022

Excellent service . ..updates the customer on the work that is being done and approximately when they will finish. More

by MUNKELBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

Jun 20, 2022 -

MUNKELBACH responded

If you have an opportunity to chose a service agent, chose Kelsey!

May 06, 2022

Everyone was efficient ad polite. I was kept in touch with progress. Car was washed. They made sure I was satisfied More

by nenasuebarker23000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

May 05, 2022

I trust they will do the job correctly. Kelsey is nice, polite, and knowledgeable. I will continue to use Regal Kia More

by PURPLEPETALS4429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 05, 2022

Jorge at Kia Service Lakeland always gives me great service. He is very nice and attentive to the customer. More

by jenitza.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 03, 2022

The only dealer I would recommend to my friends. Very easy people to deal with. Thanks. More

by JHARWELLSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 03, 2022

My car needed it’s first service appointment. Jeremy was very friendly, knowledgeable and helpful. The car was done much quicker than I expected. Great service More

by SMcNeilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, see you next time!

May 03, 2022

The service and parts department were very polite, courteous, fast. I was very pleased with services. Highly recommend More

by Kiminsua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Kia parts dept, Kelsey Johnson
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 03, 2022

I have been need of an oil change for quite some time. I was waiting for a coupon but haven’t seen one. However to my surprise I just received a coupon for a summer maintenance for quite some time so was More

by Susandd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris. 5 star
Jun 22, 2022 -

Regal Kia Lakeland responded

Susan, no need to wait next time. We always have coupons on our website! https://www.regalkia.com/service/service-specials/

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