Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,209 Reviews

3,209 Reviews of Regal Kia Lakeland - Service Center

Sort by
February 12, 2022

Friendly customer service. They kept me informed off needed to be done on my car and when it would be done. More

by richgmoney75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
February 11, 2022

Everytime I go to Regal Kia, they treat me like a King. Misty couldn't be any nicer if she tried. More

by MILTROCK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

They were very nice. The price was good and was done on time. Didn't try to sell me anything I didn't need More

by PORTNOY635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Regal Kia Lakeland responded

Thanks!

February 10, 2022

This dealership is very easy to deal with and very accommodating. Everyone is so welcoming. More

by Kayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, Pablo Moreira
February 09, 2022

Courteous,knowledgeable,and efficient. Also they keep you well informed. Also make sure you are comfortable. More

by CUBS3RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

February 08, 2022

Always a great experience. Checking my car in for service is quick and easy and the waiting area has all the desired amenities from wi-fi to complementary coffee, tea, water and snacks. The work was done pro More

by gambrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Regal Kia Lakeland responded

Thanks, see you next time!

February 08, 2022

Always prompt, friendly, fast service and prices are good. Even met someone who lived in same area of California, oh yeah, the best expresso and snacks. More

by Vividsky1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 10, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

February 08, 2022

Poor customer service, personnel not engaged with customer or trying to resolve issues, been on multiple visits and not much help each time but closest to me More

by DDMV01011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback. Unfortunately we are unable to look up your service records based on the information provided. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeand.com to share more.

February 07, 2022

I had a very pleasant experience and my service was top quality, i have no complaints. More

by JC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Regal Kia Lakeland responded

Thanks!

February 07, 2022

The service staff was amazing. Listened to my request and made it happen in a timely manner. The service writer was professional and even exceeded the high expectation for my service. Everyone was courteous More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Kelsey Johnson
Feb 08, 2022 -

Regal Kia Lakeland responded

Thanks Michael, we look forward to seeing you next time 😁

...
216
...