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This rating includes all service center reviews, with more weight given to recent reviews.
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3,101 Reviews of Regal Kia Lakeland - Service Center
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November 20, 2021
The man that helped me went beyond the call of duty. He helped me set up my phone to the car. Told me about the deals going on for my car. Checked on me several time. Eveé helped me set up my phone to the car. Told me about the deals going on for my car. Checked on me several time. Eveé More
by Evie
Verified CustomerEmployees Worked With
November 20, 2021
My visit was nothing short of perfection. Upon arrival, I was greeted by Jeremy Mahr who took the time to explain the different services offered as well as their benefits. Throughout my visit he kept me info was greeted by Jeremy Mahr who took the time to explain the different services offered as well as their benefits. Throughout my visit he kept me informed about the status of my vehicle. Never have I had that been done before. Definitely an A+ on his part. Special shout out to the techs Alexis and Reuben for tackling the project and having my vehicle ready in as little as an hour. I must say that was the icing on the cake. The three are highly deserving of an increase in earnings, or a trip to Dubai and Greece. More
by geugene
November 19, 2021
As always my service technician Jorge Benitez was very nice and professional. Service was quick and appreciated. nice and professional. Service was quick and appreciated. More
by cwflgranny
Employees Worked With
November 19, 2021
very helpful staff and quick service i always choose to go to this location and will return go to this location and will return More
by stevenkent28
Employees Worked With
Other Employees :
Kelsey Johnson
November 19, 2021
ABSOLUTE WORSE experience I’ve had. From the LIES to empty promises. Worse service ever. empty promises. Worse service ever. More
by Andrea
Employees Worked With
Other Employees :
Stan May, Kelsey Johnson
November 19, 2021
It was a great experience and my service technician was very good at what she did. very good at what she did. More
by rypardue1
Employees Worked With
November 19, 2021
Convenient location, Quick and easy to schedule appointments. Staff is friendly, kind and efficient. I have known most of them for years and they know me as well when I walk in. appointments. Staff is friendly, kind and efficient. I have known most of them for years and they know me as well when I walk in. More
by Samduncan
Employees Worked With
November 19, 2021
This is the best service center for any of the cars I have ever owned. Everyone is friendly, thank you Misty, and cordial. The customer waiting area is the absolute best. You couldn't ask for anything have ever owned. Everyone is friendly, thank you Misty, and cordial. The customer waiting area is the absolute best. You couldn't ask for anything more to help pass the time while you wait for your vehicle. More
by JJLONG460
Employees Worked With
November 19, 2021
WONDER SERVICE WE WAITED A LITTLE LONGER THEN USUAL BUT IT WAS FINE NO BIGGIE IT WAS FINE NO BIGGIE More
by clownmary25
Employees Worked With
November 18, 2021
Service person greeted us right away, got everything written up, and gave us estimate of 1 1/2 hour. written up, and gave us estimate of 1 1/2 hour. More
by DCRAN52
Employees Worked With
