Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,096 Reviews of Regal Kia Lakeland - Service Center
Sort by
Verified Customer
November 06, 2021
Very good communication with the customer, nice and friendly. Enjoyed my visit will come again friendly. Enjoyed my visit will come again More
by marychaney81
Employees Worked With
November 06, 2021
Everything worked on my car. A week and a half later check engine light is back on. Going to have to take it back to find out the problem. check engine light is back on. Going to have to take it back to find out the problem. More
by BWade
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
November 05, 2021
I service advisor didi NOT go over my courtesy inspection with me. Seemed in a hurry. Didn't like that at all want to know whats going g on with my vehicle!!! with me. Seemed in a hurry. Didn't like that at all want to know whats going g on with my vehicle!!! More
by LOVEDOGSLOVEBOSTONS
Employees Worked With
November 04, 2021
I appreciate the help you gave me. When I was not aware of what needed to be fixed at the same time that I came for an oil change. of what needed to be fixed at the same time that I came for an oil change. More
by TPOWER18720
Employees Worked With
November 04, 2021
As always, only the very best kudos for Regal's Service Center and it's employees, from the mechanics to my very special service rep Kelsey Johnson! From the point of turning over my keys to Kelsey to the Center and it's employees, from the mechanics to my very special service rep Kelsey Johnson! From the point of turning over my keys to Kelsey to the moment the mechanics personally explain what they did and how the vehicle is. More
by Juan
Employees Worked With
Mario Medina, Kelsey Johnson
November 03, 2021
The service was very slow, . wait two hours for an oil change. When I knew it wasn’t busy change. When I knew it wasn’t busy More
by stevenmiguel26
Employees Worked With
November 03, 2021
Service attendant was very nice to work with however the day after I had it serviced for oil change and tire rotation I notice that I was charged for service covered under the KIA service maintenance the day after I had it serviced for oil change and tire rotation I notice that I was charged for service covered under the KIA service maintenance agreement that I had purchased when I bought the car from them. I also had a nail I one tire to be fixed and was not fixed but charged for it, I met with the service manager who would not give me a refund for 7 days nor did he offer to even look at the tire with a nail in it, I told him I would not be back for service there again and would file a complaint, More
by chaskenney
Employees Worked With
November 02, 2021
Excellent and thorough! They are great about taking care of my needs without pressure or complications. of my needs without pressure or complications. More
by TestZero
Employees Worked With
