Regal Kia Lakeland - Service Center

I made an appointment at least 10 days out for the recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle ha recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle had to be inspected because the part was not ordered. I assumed being that I made an appointment for the specific recall to be fixed, That the part would’ve been ordered and ready for the appointment. I even tried to call a couple days before to see if you had an earlier appointment available, and I was told that the time allotted for my recall was already scheduled for their soonest available appointment. Now my check engine light is on most likely because of the recall, and I am still waiting for the part to arrive and will need to take more time off work for the appointment for the recall to actually be fixed, fingers crossed because I really don’t know that it will get fixed in one appointment More

Buen servicio Muy buen servicio, con los ojos cerrados los recomiendo como Dealer Muy buen trabajo los recomiendo como Dealer Muy buen trabajo More

Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. advise on the best solutions for our vehicle. More

Everyone was very process and helpful I appreciate all of the service professionals. Highly recommend you guys. the service professionals. Highly recommend you guys. More

Couldn’t tell me exactly what was wrong with my Soul and sales manager was rude when trying to make a deal on new car sales manager was rude when trying to make a deal on new car More

Everyone is always very helpful and friendly. I would recommend the service department to anyone. I would recommend the service department to anyone. More

They are very friendly and a great customer service. The service department is very clean. The service department is very clean. More

The overall cleanliness of the dealership was decent. I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cos I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cost. More

Seevice was great, as always. I totally trust Jonathan to take care of anything in my Kia Forte. I totally trust Jonathan to take care of anything in my Kia Forte. More

JEREMY customer service is excellent and he needs a pay raise, he understand an knows how to greet a client and always is willing to help the client. raise, he understand an knows how to greet a client and always is willing to help the client. More