Regal Kia Lakeland - Service Center

Attendant was attentive to my needs and gave me a price up front before the work was to be done. Also gave me a time and stayed within the time frame. up front before the work was to be done. Also gave me a time and stayed within the time frame. More

Had an appointment at 1pm for an oil change. I was told it old the 1 1/2 hours. It didn’t get done until 3:30pm! The manager did not charge me so that was ok. it old the 1 1/2 hours. It didn’t get done until 3:30pm! The manager did not charge me so that was ok. More

Service is not as well run as it was when I bought the car. Used to be a prestige dealer. I don’t believe it is anymore. car. Used to be a prestige dealer. I don’t believe it is anymore. More

Stan, Jorge and Carlos are all amazing. I was in and out in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! More

Your dealership is awesome People are friendly and Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Overall, a very nice experience. More

Jonathan Benitez ( hopefully, I’m not wrong about his full name) who wasted no time to find out why I had brought in my Kia K900. Before I knew it, I was on my way. He took my car to assessed the damage full name) who wasted no time to find out why I had brought in my Kia K900. Before I knew it, I was on my way. He took my car to assessed the damage to the mirror on the passenger side, shared the cost, asked if I wanted to order the mirror (I consented), told me it would take a couple of days, and he would call me when to bring it in. Once again, great service at Regal Kia. More

The main problem was not resolve yet. Waiting for a requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived More

Friendly staff. Clean service reception area. Free wifi. Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to ab Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to about the status of your vehicle. More

They remembered my mother and myself from two months ago. When we bought her new Kia. They were really good at taking care of me and my car questions. When we bought her new Kia. They were really good at taking care of me and my car questions. More

Service time was less than expected. Service tech explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated More