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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,176 Reviews

3,176 Reviews of Regal Kia Lakeland - Service Center

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August 17, 2021

Muy buena atencion y mantenimiento buen trato y amabilidad y rapides en el trabajo y Profesionalidad ..cercania a mi casa siempre volveria a ese Lugar More

by lourdes7381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Aug 18, 2021 -

Regal Kia Lakeland responded

Gracias!

August 17, 2021

Mario was excellent and professional. He got the issue fixed and we were out of there in no time….even on a Saturday! The entire service department is great. More

by tmak2830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you!!

August 17, 2021

Very satisfied with KIA service center. FAST & friendly. Jorge explained everything that needed to be done and gave me options. Very much appreciated. Thank you. More

by BETH.HUNTZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 17, 2021

Car was taken in at the appointed time. The waiting room is comfortable and provides refreshments. We were kept updated on the progress and the work was done quickly and correctly. More

by RLindblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Just the way a service visit should be! See you next time :)

August 17, 2021

It takes me over an hour to get to your dealership. But I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean More

by dotty516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for making the extra trip for us!

August 17, 2021

Dropped my vehicle off for an oil change at the scheduled time and was in and out of there in no time. Friendly staff and clean waiting area. More

by THOMAS-SELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 17, 2021

Always on point. Very friendly and customer oriented. Adviser is great to work with. Building is very clean. I recommend this dealer to many people More

by HJD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you!

August 17, 2021

Great service! Misty was professional and provided me with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! More

by Delong1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 17, 2021

Caring and fast service friendly staff very courteous to customers and they treat you like family they finish our vehicle early than we expected waiting area was great. More

by mikewaylon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you!

August 16, 2021

Compared to the other Kia locations, the people here are always available and helpful! I drive an extra 45 minutes to go to this one More

by Mjdittmar93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wanna say Jerry in service, Mario Medina
Aug 18, 2021 -

Regal Kia Lakeland responded

WOW!!! Thank you for making the extra drive for Regal Kia!

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