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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,106 Reviews

3,106 Reviews of Regal Kia Lakeland - Service Center

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November 03, 2020

Jonathan provided me with excellent customer service and support. My vehicle was in for service and out in a sufficient amount of time.. I was very pleased with the service I was provided from Jonathan and More

by TYRINDAPRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Regal Kia Lakeland responded

Jonathan is pretty good and glad you were pleased with your service.

November 03, 2020

Always professional and on time when service is supposed to be done. Easy drop off and pick up. Inside drop off area very clean. As always, thank you! More

by KUTTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

November 03, 2020

Awesome service and great customer service. Thanks for the wonderful services. Thanks for keeping my vehicle up to date with my vehicle recalls. I miss the popcorn but I understand. More

by alnieta60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Dec 22, 2020 -

Regal Kia Lakeland responded

We miss the Popcorn too 😫

November 02, 2020

muy amables al recibir a uno, nos tienen un t.v. para la espera, tienen un personal que habla español y eso es muy importante para mi. buen servicio. More

by EDELYMON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Regal Kia Lakeland responded

Gracias!

November 02, 2020

Jorge in service is the man. I would use him as a service advisor any time I need service. Thank you for being helpful. Thanks! More

by Jeff Bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Regal Kia Lakeland responded

Thanks Jeff

November 02, 2020

Ed Box does a wonderful and complete job for us everytime without fail Anytime we want a vehicle whether it's a Kia or Chevrolet Regal is there for us and they make us a deal that's always inviting. M More

by bulldog16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Box
Dec 22, 2020 -

Regal Kia Lakeland responded

THanks for choosing Regal!

November 02, 2020

I thought the price was too high. Every time I go there all the settings are changed in my car I don’t understand this More

by AAAGOLF
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Regal Kia Lakeland responded

We are cheaper than your typical oil change place, but always have coupons on our website to help! Please tell your service advisor about the settings next time so he can get to the bottom of it! They should never change any settings in your vehicle !

November 02, 2020

Jonathan was very pleasant and very helpful explained the suggestion they gave me on my vehicle I am very pleased with my service and the employees More

by EVELYN0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Regal Kia Lakeland responded

Thanks Evelyn

November 01, 2020

Customer service was great. This goes a long way with me. I would most certainly recommend friends and would surely return there in the future. More

by LouLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Dec 22, 2020 -

Regal Kia Lakeland responded

Thanks.. See you next time!

October 31, 2020

I have always had great service at the Kia dealership. I have not had to wait long. When I ask a question the service advisor has always tried to answer my questions. Thanks More

by ELLIS4FSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 22, 2020 -

Regal Kia Lakeland responded

Thank you!!

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