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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,101 Reviews

3,101 Reviews of Regal Kia Lakeland - Service Center

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November 23, 2024

If I could give this dealership a zero I would. I have been there twice and I will never go back. I will be traveling further to another Kia dealership for an oil change from now on. More

by Lezley Naquin
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
November 22, 2024

Misty is always very prompt, courteous, and professional. She is an amazing asset for the Regal team More

by JENNALN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
November 22, 2024

The person whom cared for my car, Cinderella, she is awesome. Every time I come here they all take good care of me making me feel welcomed and letting me know every step of my car. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
November 22, 2024

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Ayarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Custodio
November 22, 2024

Was told our car would be worked on Saturday. No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! More

by JULIECOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
November 22, 2024

I have owed 3 kia 2 from Brandon kia I will always buy from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks More

by fordproud1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
November 22, 2024

Very professional and transparency, helpful,accommodating and patience. I would love to recommend a friend or family member at Lakeland KIA. More

by janicew876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
November 22, 2024

Excelente servicio personal muy agradable y el área donde uno espera muy buena los trabajadores muy atentos More

by QUINDELCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Very professionally done on time. Very friendly, explained how everything went. Proud to be a Kia owner! More

by sunycal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
November 21, 2024

This dealer it’s awesome help me understand better what I was asking for. I really like the communication. More

by smfs1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cinder
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