Regal Kia Lakeland - Service Center

All went well. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. More

Thanks for the ride to work. It made dropping off my car really easy. Great job It made dropping off my car really easy. Great job More

I left Jeff a message to call me after one of the service advisors hung up on me. He never returned my call. I was trying to tell the girl that the time I had scheduled wouldn't work, she said "I'm done wi advisors hung up on me. He never returned my call. I was trying to tell the girl that the time I had scheduled wouldn't work, she said "I'm done with this," and hung up. I about done expecting any decent customer service from Regal Kia. More

Very nice and convenient. Gets work done efficiently and timely. Gets work done correctly first time Gets work done efficiently and timely. Gets work done correctly first time More

Misty was very patient and answered all my questions. the dealership itself dropped the ball. the dealership itself dropped the ball. More

Excellent service! I especially appreciated his keeping me up-to-date and perspective. My highest recommendation I especially appreciated his keeping me up-to-date and perspective. My highest recommendation More

Justin in service is great to work with. Very helpful!! I will be back again. Very helpful!! I will be back again. More

It took a while to get my car back ; but, I feel they did a thorough job. a thorough job. More

Three hour oil change, unacceptable. Was told when I brought my car in for my appointment that I booked well in advance that it would be one hour. My time is valuable and was given zero Was told when I brought my car in for my appointment that I booked well in advance that it would be one hour. My time is valuable and was given zero communication as to the delay. I’ll be sure to take my business to another Kia dealer who cares about my time. Do better Regal! More

Went in for oil change was advised what I needed to be done the Kia representative was friendly and helpful with my questions done the Kia representative was friendly and helpful with my questions More