Regal Kia Lakeland - Service Center

The overall cleanliness of the dealership was decent. I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cos I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cost. More

JEREMY customer service is excellent and he needs a pay raise, he understand an knows how to greet a client and always is willing to help the client. raise, he understand an knows how to greet a client and always is willing to help the client. More

They had my car for 2 1/2 wks. Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote t Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote they cleared the code and told me it should be fine. Which is it? I had the valve cover gasket replaced while it was there. I was smelling burnt oil inside the car and decided to take it to another mechanic. The mechanic looked at it and said Kia installed the gasket with the wrong bolt on the back so the new gasket was leaking oil onto the manifold. Seriously? I’m going to pay someone else fix Kia’s bad work because I don’t want it back in their shop. More

I feel that I got a Good deal on my trade-in and for the car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. More

Always great service and very convenient while waiting. I like the fact they use communication vumia text messages. Thank you! I like the fact they use communication vumia text messages. Thank you! More

Misty was great. She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find so She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find something wrong every time I come in. Regal is kind of pricey More

They’re always very kind and have great customer service. Also very patient because I tend to have silly questions and they’re still super nice about it. Also very patient because I tend to have silly questions and they’re still super nice about it. More

He did a wonderful job on my ac system and he put on new tires tires More

The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . and my car came back looking brand new. Thank you . More

Not enough seating in waiting area and coffee not very good. Dogs allowed in waiting arra good. Dogs allowed in waiting arra More