Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,181 Reviews of Regal Kia Lakeland - Service Center
Sort by
November 29, 2024
Good service, good customer service. Very professional. I will come again to this location in the near future. Very professional. I will come again to this location in the near future. More
by nancyortiz2002
Verified CustomerEmployees Worked With
November 29, 2024
Unhappy about the 2 hour wait with an appointment to look at my tires to let me know they were fine...otherwise everyone is always helpful and the dealership is so much nicer than Long Island NY. at my tires to let me know they were fine...otherwise everyone is always helpful and the dealership is so much nicer than Long Island NY. More
by mindfulfitness8
Employees Worked With
November 28, 2024
The staff is always professional and the payment desk is efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things m efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things more thoroughly. More
by christopher.danvers
Employees Worked With
Kelsey Johnson
November 27, 2024
Service was done in a timely manner. Jeremy explained everything. Great job very good job Jeremy explained everything. Great job very good job More
by rodneymouton
Employees Worked With
November 27, 2024
horrible experience with kia my car has been towed and the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car with a 4k down payment I just need kia to fix it correctly people do not have that kind of money to spend and nothing is taken care of absolute most horrible and frustrating experience ever More
by sortiz36
November 26, 2024
Service was quick. Did not like the report of things itelling me there was an immediate need for an oil addictive in a new car or an alignment for a car that drives str Did not like the report of things itelling me there was an immediate need for an oil addictive in a new car or an alignment for a car that drives straight. Thought that was low hand xx More
by rgiggy1
Employees Worked With
Not sure how name.
November 24, 2024
Kelsey did a great job. I had a real concern, but this issued started back in 2022. she kept investigating till she found the paperwork associated with the issue. she is fr I had a real concern, but this issued started back in 2022. she kept investigating till she found the paperwork associated with the issue. she is friendly and a hard worker. she is a keeper ! More
by sissyjo33
Employees Worked With
Kelsey Johnson
November 24, 2024
Service is always great. It's always clean in the waiting room. I always get waited on. It's always clean in the waiting room. I always get waited on. More
by DaJoQuim
Employees Worked With
Other Employees :
Kelsey Johnson, Ricky Custodio, Genesis Cruz
November 23, 2024
Sales went fine but when it was so called inspected. Bad experience not happy by far Bad experience not happy by far More
by cocoab87
Employees Worked With
November 23, 2024
If I could give this dealership a zero I would. I have been there twice and I will never go back. I will be traveling further to another Kia dealership for an oil change from now on. I have been there twice and I will never go back. I will be traveling further to another Kia dealership for an oil change from now on. More
by Lezley Naquin
