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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,166 Reviews

3,166 Reviews of Regal Kia Lakeland - Service Center

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June 03, 2025

They always provides great customer service while keeping us informed about what is going on with our vehicle. More

by cal2042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Kia Lakeland responded

We sincerely thank you for taking the time to share your thoughts with us.

June 02, 2025

Extremely friendly staff. Everything was explained and they even took care of a recall I didn’t know about. More

by cyklone80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia provided you with friendly service and took care of the recall for you. Thank you for sharing your experience, and we hope to see you again in the future!

June 02, 2025

The Service Dept at Regal KIA dealership is exceptional! I would recommend them to everyone! The mechanics ARE HONEST AND UPFRONT! I took my KIA to a different mechanic to get something checked. The "othe More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience with the Regal Kia service department! We're delighted to hear that Misty and our team provided honest and thorough service, saving you unnecessary repairs. We appreciate your recommendation and look forward to assisting you in the future!

June 02, 2025

Trusted Dealer. They have been making sure my vehicle is in good shape since I got it. More

by DARYLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Regal Kia Lakeland responded

Daryll, This is fantastic to hear! Thank you for the five stars! - Regal Kia

May 31, 2025

Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. More

by veteranswhothrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Regal Kia Lakeland responded

Hi! We're delighted to hear that our service department at Regal Kia has been taking great care of your car! Thank you for the kind words and support. We're always here whenever you need us!

May 31, 2025

My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More

by gelpi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Regal Kia Lakeland responded

Hi Elpi! We're delighted to hear that your service experience was smooth and professional at Regal Kia! Thank you for sharing your positive feedback, and we're here whenever you need us again.

May 31, 2025

I am so blessed to have a service representative like Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are More

by LOVELYG101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Misty at Regal Kia! We're delighted to hear that her exceptional customer service made such a positive impact. We appreciate your kind words and look forward to serving you again in the future!

May 31, 2025

I would highly recommend Regal KIA to any and all! Excellent group of eto work with and they definitely look after me.b More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Regal Kia Lakeland responded

Thank you for recommending Regal Kia! We're delighted to hear that our team took great care of you. We appreciate your support and look forward to serving you again in the future! Safe travels!

May 31, 2025

Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! More

by ab_diel_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your support and look forward to seeing you at your next visit!

May 30, 2025

Dealership is amazing, always great customer service. Jermey my advisor was amazing. Demyia provided excellent service as well More

by toviyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Regal Kia Lakeland responded

Toviyon, we're delighted to hear that Jermey and Demyia provided you with excellent service at Regal Kia! Thank you for the kind words and support.

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