Regal Kia Lakeland - Service Center

Jeremy met me at the maintenance ramp as I pulled in . He had my appointment ready , showed me to the waiting area and took charge of the car. He reviewed the work to be done and got the process started He had my appointment ready , showed me to the waiting area and took charge of the car. He reviewed the work to be done and got the process started in a friendly and efficient manner. The work did not take long and Jeremy came out and consulted me on the recommendations concerning the car. Over all the appointment was on time, the work was done quickly and the personnel I dealt with were friendly and cheerful. The waiting area was clean and comfortable. More

Pablo was an awesome sales person. He understood the assignment. I’m a happy customer. He understood the assignment. I’m a happy customer. More

Eddie was a great salesman. He made the shopping experience great and went out of his way to help us. He made the shopping experience great and went out of his way to help us. More

Great customer service and they always ask if I have any questions and answer them thoroughly if I do! questions and answer them thoroughly if I do! More

This dealer talks about high quality customer service, I didn’t see any of that!!! I have a manual transmission and the one guy tried driving my car with the emergency brake on. I have a dodge hellcat and I didn’t see any of that!!! I have a manual transmission and the one guy tried driving my car with the emergency brake on. I have a dodge hellcat and I had to wait 3 hrs for an oil change, because they didn’t have my specific oil, they had to get the oil from O Riley down the road. Then not 24 hrs after the oil change, a P diagnosis code popped up on my vehicle, O2 oil sensor. I called the manager Jeff he was supposedly out of town but they would have him call me back Monday 5/26, and here it is 5/29, and still no call from them!!! Garbage customer service and service. More

I couldn't be more impressed with the level of service I received. From the moment I waited in, the staff was friendly. The service advisor took time to explain what needed to be done. received. From the moment I waited in, the staff was friendly. The service advisor took time to explain what needed to be done. More

I've been a customer since 2021; the service has been always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and snacks. They offer additional services but without the hassle of other dealers. More

The people at Regal Kia are all amazing and very helpful. I worked Jonathan Benitez he is always polite, helpful, and aknowledgeable. Everyone says hi and smiles. Very happy with their service. I worked Jonathan Benitez he is always polite, helpful, and aknowledgeable. Everyone says hi and smiles. Very happy with their service. More

Always have my maintenance and repair work done at Regal kia for my 2017 Sedona kia for my 2017 Sedona More

Dealership was very clean and welcoming. Staff very helpful and friendly. Staff answers any questions you have. Staff very helpful and friendly. Staff answers any questions you have. More