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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,069 Reviews
Call Service Center (863) 485-6697

3,069 Reviews of Regal Kia Lakeland - Service Center

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November 18, 2023

Ryan Bell was very kind and professional I had a problem but fixed right away More

by nor10_sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

November 18, 2023

El personal bien , la empresa un desastre. Nunca mas me compro un kia. No hay soluciones garantia pobre y sobretos no se hacen responsables de lo q construyen More

by CLAUDIACGREEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genesis Cruz
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you.

November 16, 2023

Fast and great service Very friendly atmosphere. Willie was a very good salesperson The end More

by soroya0331
Recommend Dealer
Yes
Employees Worked With
Willie
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

November 15, 2023

Good service, experienced personnel. Great assistance with scheduling additional services on another day. Desired appointment time was provided. More

by andrew77
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Report | Print
Nov 21, 2023 -

Regal Kia Lakeland responded

We are incredibly grateful that you took the time out to leave us a review.

November 15, 2023

It was very interesting and hopeful. And I pray that all is well with you all More

by agandres
Recommend Dealer
Yes
Employees Worked With
Mr Carter
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you!

November 15, 2023

Do not bother with appointments, it was still a 2 hour wait for oil change. However, they are a friendly staff More

by SBrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 21, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

November 14, 2023

everything went smooth and fast, attention and customer care was good as well, nothing negative to say More

by christiannuc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

November 14, 2023

I love Kia regal in Lakeland they always treat me good and take care of my needs More

by maribarrios96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Report | Print
Nov 21, 2023 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

November 13, 2023

Disappointed that they didn't notify me when the part they had to order came in. Otherwise, Justin did a great job while the work was being done with keeping me updated. More

by LAURAJANELLE
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you for letting us know about this. Your feedback helps us do better. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

November 12, 2023

Great customer service. Ricky C. was amazing. He was patient with me and entertained my grand babies. More

by cds3293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
Report | Print
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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