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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,069 Reviews

3,069 Reviews of Regal Kia Lakeland - Service Center

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July 17, 2023

Excellent service. I haven’t had any issues since I started taking my vehicle there a few years ago. I would definitely recommend this dealership to everyone More

by EMILIOJESQUILIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia.

July 16, 2023

Always very helpful and quick to help. Seems to be in a great mood and smiling all the time. Stays on top of everything and communicates rapidly about services while you are there. More

by ROOF.JOHN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 27, 2023 -

Regal Kia Lakeland responded

Thank you! It’s our pleasure to serve customers like you. Have a wonderful day!

July 15, 2023

Great experience and the always check or update you with information about your car. Thanks More

by WPEDROSA0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Regal Kia Lakeland responded

We sincerely appreciate you taking the time to share with us your experience.

July 15, 2023

Work was done as expected in the given time frame. Prompt and courteous service is what I got. There is a nice lounge inside and you can also sit in comfortable chairs outside. I have had no complaint More

by Brandon H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Regal Kia Lakeland responded

Feedback like yours is valued by every team member here and it gives us the motivation to continue growing as a company.

July 15, 2023

They installed a new compressor and I am so grateful to have an extended warranty bc the repair was so expensive but with the warranty it was covered. More

by kristin.bunch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 27, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!

Jul 28, 2023 -

kristin.bunch1 responded

I appreciate the professionalism and that staff are Bilingual and attend to customers in Spanish too. Thank you for keeping great records and being honest, transparent, professional and performing excellent quality work. Muchas gracias por todo el servicio y atención de clientes

July 15, 2023

Quick, friendly, honest service. No gimmicks or pushy service people. Service completed before time promised More

by MOMPUCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 27, 2023 -

Regal Kia Lakeland responded

Our whole team works very hard to keep our customers happy. Thanks you, and we hope to serve you again soon.

July 15, 2023

Shaun Murphyy Was amazing he went above nd beyond to accommodate us I work nights so i went there straight outta work, extremely tired , hungry, cranky, irritable etc He is an asset to any company H More

by millie.orona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun murphy
Jul 27, 2023 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

July 14, 2023

Their service department is great! Kelsey has been extremely helpful and I really appreciate the service that I have received. Thank you Regal Kia. More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 26, 2023 -

Regal Kia Lakeland responded

Thank you!

July 14, 2023

Fast service quality people Reasonable pricing Kelsey was wonderful to work with Good group of people More

by jacktownsend2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 14, 2023 -

Regal Kia Lakeland responded

Thank you for calling Regal!

July 13, 2023

Chris Boswell is the best and so great to work with! Made the deal so easy. More

by drew.fagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

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