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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,581 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,581 reviews

December 09, 2025

Good dealer. Yesica is amazing and she helps us a lot to buy ours nissan murano Thank you so much More

by VIVIANAORTEGA33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 09, 2025

The worst experience I have ever had, to take my vehicle back because they didn't fix right the first time! Very disappointed ! Stop sending me this survey!!! More

by JARAMILLOTRUCKING
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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December 08, 2025

We were shopping around for a new pick up truck and we had been at several other dealerships which did not make us feel comfortable to buy from them. We passed by reliable Nissan and met Isaac who was ve More

by Juan loya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Germany-Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 08, 2025

Every time I had to call for a service or any question, my advisor Ramon would be very professional kind and would take his time to explain and keep me informed on my vehicle every time I would reach out o More

by EMERITAPADILLA
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Dec 11, 2025 -

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with our service team. Your feedback about receiving professional and kind assistance whenever you reached out truly means a lot to us. We're delighted that you consistently received thorough explanations and stayed well-informed about your vehicle throughout each interaction and visit. Having team members who take the time to provide excellent customer care is what we strive for at Reliable Nissan. We appreciate you taking the time to share your positive experience with us.

December 08, 2025

Isaac was great, not too pushy and tried his best to find something that would work for us. More

by Nesto V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Guereque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Germany-Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with Isaac. It sounds like he provided exactly the kind of respectful, helpful service we strive for - giving you space to make decisions without pressure while working hard to find the right vehicle for your needs. Your positive feedback about his approach means so much to our team. We truly appreciate you taking the time to share your experience and are thrilled we could help you find what works best for you.

December 08, 2025

Everyone I encountered were so nice and helpful. I have never had such a short but efficient time buying a car. I will return to buy another car at this dealership in the future More

by ms_monica_oliver
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Saavedra
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Dec 11, 2025 -

Reliable Nissan responded

We are pleased to hear about your wonderful experience with our team. It means so much to know that our staff made such a positive impression with their helpfulness and welcoming approach. Creating an efficient car buying process while maintaining excellent service is exactly what we strive for, and your feedback confirms we hit the mark. We truly appreciate your trust in choosing Reliable Nissan and look forward to serving you again when you're ready for your next vehicle purchase.

Dec 12, 2025 -

ms_monica_oliver responded

I continue to be impressed. My salesperson Pacman called me today to see how I’m enjoying my new car and to make sure I am having no issues. Thank you?

December 07, 2025

Christopher was good but the Parts department was not a good experience the guy was sarcastic when I asked him for help to come and see my car in the garage he replied 'I'm not going to go outside' which I More

by MANNYHA721
Recommend Dealer
No
Employees Worked With
Christopher Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Gonzales
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Dec 11, 2025 -

Reliable Nissan responded

We are concerned to hear about your mixed experience with our team. It's wonderful that Christopher provided you with good service, and we truly value when our staff members make a positive impression. However, we understand your frustration with the interaction you had in our parts department. The response you received falls short of the helpful service standards we strive to maintain. Every customer deserves respectful and courteous treatment when seeking help with their vehicle needs. We take feedback about our service approach seriously and will address this matter to ensure all team members provide the professional assistance you should expect. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further and work towards a resolution.

December 05, 2025

Transaction was smooth. Destiny and Sophia were amazing! It was an enjoyable experience for my wife and I. More

by RUBYRMRZ94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Reliable Nissan responded

Thank you for reviewing Reliable Nissan. We appreciate your business and look forward to working with you in the future!

Dec 05, 2025 -

Reliable Nissan responded

Thank you for reviewing Reliable Nissan. We appreciate your business and look forward to working with you in the future!

December 05, 2025

Meticulous service; detail check and expedient svc Brandon reviewed all available svc plans. Walked me to vehicle for questions and any concerns I may have. No one every did that previous visits. y More

by BBBSJJSJ
Recommend Dealer
Yes
Employees Worked With
Brandon Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adrian
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Dec 10, 2025 -

Reliable Nissan responded

We are elated to hear about your outstanding experience with our team. Your recognition of the thorough and careful attention to detail means so much to us. We understand how valuable it is when someone takes the time to review all service options with you and ensures you feel completely informed about your vehicle care. The personal touch of walking you through everything and addressing all your questions directly at your car shows our commitment to going above and beyond. Your feedback about this exceptional level of care reinforces what we strive to deliver every single day. Thank you for taking the time to share your positive experience.

December 05, 2025

Reliable Nissan staff explains what's going on with vehicle, gives updates, and staff are very helpful. More

by kelsjo_2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2025 -

Reliable Nissan responded

Thank you for your review! We are delighted to hear that our team provided clear communication about your vehicle's condition and kept you informed throughout the process. Your feedback about our helpful staff truly means a lot to us. We strive to ensure every customer feels well-informed and supported during their visit, and it sounds like we achieved that goal with your experience. We appreciate you taking the time to share your positive thoughts about the service you received.

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