Reliable Nissan

RUDE, UNPROFESSIONAL AND ADD ON CHARGES By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap t By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism. More

BEWARE! By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism. By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recommend this place to anyone. Much better, friendlier car dealerships else where. Bunch of xxxxxxxx scammers! BEWARE! Very weird how they only have good reviews, which leads me to believe the negative reviews get deleted! While we were there another couple walked out unsatisfied with their lack of professionalism. More

Worst experience ever!! I bought my first car from Reliable Nissan and it was by far the absolute worst experience I've ever had. I left the lot crying, twice! I went in o I bought my first car from Reliable Nissan and it was by far the absolute worst experience I've ever had. I left the lot crying, twice! I went in on a Sunday, just to look but of course they suckered me into going in and we talked numbers. I told them my price range and everything seemed to be going well. While I was filling out my finance paperwork, I was advised by Brandon P to lie about my income and other information. Due to it being Sunday and the banks were closed, I had to go back Monday to "seal the deal." I returned Monday and their attitudes changed from super nice and friendly, to completely rude. I waited about 2 hours for them to even take me to the back. I looked at the paper work and a lot of things were changed. My car payment went up $200! They also added a bunch of things without my permission. It was very sketchy. I did not sign anything this day. After confronting Brandon about the changes, he brought in Manny, the "finance manager." Manny was very unprofessional and rude. He came in the office and was not open to listen to anything I had to say. An argument began to happen and at that point, I decided I didn't want the car anymore. I handed him the car keys and Manny told me, "It's too late, you already signed!" Which I did not! We got up and walked outside and Manny chased my family and I outside, screaming "if you leave this car here I will have it towed to your house and make sure you get the bill for it." (I have this all on video by the way) I left crying, and my family and I had to Uber home. Two weeks go by and I receive a billing statement in the mail. How did they manage to "seal the deal" without any of my signatures? I have no idea. I went back to the dealership to pick up the car and they had the car salesman, Jeremy, hand me the keys. Manny saw me and he just smirked at me. Out of this whole experience, Jeremy was the most helpful and professional employee we came across. Super friendly! Great salesmen. If he moved to a different dealership, I would definitely recommend him. I ended up stuck with the car and the car payment. I definitely do NOT recommend this dealership to anyone. More

Great experience! Mauricio was very helpful and courteous. Not pushy and attentive to my needs. JR his supervisor was helpful and fair to get the deal done and helped e Mauricio was very helpful and courteous. Not pushy and attentive to my needs. JR his supervisor was helpful and fair to get the deal done and helped even after the purchase. These two guys I would recommend to anybody. This is my second vehicle purchased here and I won’t go anywhere else. More

2019 Versa Mauricio was great. Got my blue car and loving it! Would recommend Reliable to anyone. Thank you again Mauricio go Steelers. (cough cough cough). Mari Mauricio was great. Got my blue car and loving it! Would recommend Reliable to anyone. Thank you again Mauricio go Steelers. (cough cough cough). Marie Duran More

Easy going and straight forward Salesman Mauricio was extremely polite and friendly. Not overly aggressive which allowed a comfortable vehicle viewing, selection and purchase.He was Salesman Mauricio was extremely polite and friendly. Not overly aggressive which allowed a comfortable vehicle viewing, selection and purchase.He was extremely helpful and accommodating throughout the entire process. Mauricio displays potential of successful salesman as his knowledge increases. If I recommended any family or friends to visit this dealership, I would direct them to ask for Mauricio specifically because of the demeanor and professionalism he displayed during my visit and purchase. More

Great Service I went on a Wednesday and Mauricio was great in explaining the features of my new Nissan Kick SR. He was very attentive and help me pick out a car tha I went on a Wednesday and Mauricio was great in explaining the features of my new Nissan Kick SR. He was very attentive and help me pick out a car that had Apple CarPlay (a must for me). The best part was probably the test drive; coming from a Mini Cooper, the ride was the smoothest I’ve ever driven. He even help me out with a lower interest rate than what my bank was providing me. More