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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,787 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,787 reviews

October 04, 2024

Ramon really came through in a very stressful time. He found out that the warranty covered my repair and was able to get it fixed and back on the road fast. More

by lisamata100309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
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Oct 08, 2024 -

Reliable Nissan responded

Lisa, we’re thrilled to hear about your positive experience with Ramon! It’s great to know he was able to alleviate your stress and get your repair covered quickly. Thank you for sharing your feedback; it motivates us to keep delivering excellent service!

October 04, 2024

Reliable took care if the passenger side visor and had it replaced under warranty also changed oil More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Thanks for the fantastic review, Danny! We’re thrilled to hear you had a great experience with the visor replacement and oil change. Your satisfaction is our priority, and we look forward to serving you again soon!

October 04, 2024

Kept us up to date on service! Thank you for all the information u gave us More

by momma2angels2707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

We're thrilled to hear you found our updates helpful! Keeping you informed is our priority, and we're glad you appreciated it. Thank you for your kind words and support!

October 03, 2024

They told me I needed a gas cap and MFA. Gas cap was new and had it test at an emission shop and the MAF was not the issue it was throttle body. To top it off when I got back home they left More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
Report | Print
Oct 07, 2024 -

Reliable Nissan responded

We sincerely apologize for the experience you had during your visit. It’s concerning to hear about the oversight and the incorrect diagnosis. We appreciate your feedback, as it helps us improve our services. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so he can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention, and we hope to regain your trust.

October 03, 2024

They were great and easy to work with. The process was fast and easy. Craig made the time we had to wait enjoyable. More

by NGGMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and found the process fast and easy. Craig is indeed a valuable member of our team, and we're glad he made your wait enjoyable. We appreciate your feedback and look forward to serving you again in the future!

October 03, 2024

You always do an amazing job, I just wish the service, when you make an appointment, was faster. More

by Hicuptruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mccracken
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that you’re consistently satisfied with the quality of our service. However, we understand your concern about the wait time, even with an appointment, and we sincerely apologize for any inconvenience this may have caused. We’re always looking for ways to improve efficiency while maintaining the high level of care you expect. If you have any further suggestions or concerns, please feel free to reach out. We truly appreciate your feedback and look forward to serving you again!

October 03, 2024

Manny the service manager did an outstanding job at servicing the customer. Keep in touch and keep me updated on the status of my vehicle. Great job Manny!! More

by LASERGRAPHICSGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny service manager
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Oct 08, 2024 -

Reliable Nissan responded

Thank you for your fantastic feedback! We’re so pleased to hear that Manny provided you with outstanding service. Keeping our customers informed and updated is a priority for us, and we’re glad Manny excelled in that regard. Your recognition means a lot to us, and we will be sure to pass along your compliments to him. If you need any further assistance or have any questions about your vehicle, please feel free to reach out. We look forward to serving you again!

October 03, 2024

Very nice people Nissan has working for you. Customer oriented and very caring and friendly. More

by asanch84@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team. Our staff is dedicated to providing caring and friendly service, and it’s wonderful to know that their efforts have made a difference for you. We appreciate your feedback and look forward to welcoming you back for any future needs. If there’s anything else we can assist you with, please don’t hesitate to reach out!

October 02, 2024

Oscar & the whole team were great, got us a good deal with affordable payments with a vehicle we love! More

by KYZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Munoz
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Oct 03, 2024 -

Reliable Nissan responded

Thanks for your awesome review! We're thrilled to hear Oscar and the team helped you find the perfect vehicle at a great price. Enjoy your new ride, and we appreciate your support!

October 02, 2024

Everybody work well with me and everybody willing to work with you and go out there ways More

by 1kylesmith.133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos , Janay Zamora
Report | Print
Oct 03, 2024 -

Reliable Nissan responded

Thanks for the fantastic review, Kyle! We're thrilled to hear that our team was so supportive and collaborative. Your positive experience means a lot to us, and we look forward to continuing to work together!

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