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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,285 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,285 reviews

January 10, 2025

The service that was provided by the company was very fast, helpful and efficient. Thank for your great customer service. More

by PAULALOVATO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Jan 10, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Fast and helpful service is what we strive for, and your feedback means a lot to us. We look forward to serving you again!

January 10, 2025

It was fully staffed with lots of help. They offered great customer service. Staff was courteous. More

by TANYAFRITZM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Jan 13, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Tanya! We're thrilled to hear that our team provided you with such great service and support. Your experience is what we strive for, and we appreciate you taking the time to share it!

January 10, 2025

Ethan, Carlos, David are outstanding! Great job everyone! Will be back to work with them in the future More

by DGRIEGO17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mcclaskey, Oscar Munoz
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Jan 13, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with Ethan, Carlos, and David. Your support means a lot to us, and we can’t wait to work with you again in the future!

January 10, 2025

It was my first time buying a vehicle and it’s the worst experience I’ve ever had!!! Absolutely worst don’t buy a car here More

by Mikey_mmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kasadi Deskin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen, Aidan Woods
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Jan 13, 2025 -

Reliable Nissan responded

Our goal is to provide a smooth and positive experience for every customer, especially during such an important decision. If you'd like to discuss your experience in more detail and allow us the opportunity to address any concerns, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

January 10, 2025

Most unpleasant experience I've ever had and will never recommend this delership to anyone. More

by RODNEYMARTINEZ40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raymond Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Jan 13, 2025 -

Reliable Nissan responded

We understand how important your experience is and are committed to ensuring all of our customers feel valued. If you’d like to discuss your concerns further, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

January 10, 2025

Play car was having serious idol and stalling problems. Reliable was able to fix my problems in a reasonable amount of time. More

by THARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear that we could quickly resolve the issues with your car. Your satisfaction means a lot to us, and we're here to help with any future needs. Drive safe!

January 10, 2025

Dealership is always attentive and helps take care of my vehicle. I feel comfortable dropping off vehicle, because dealership ensures I get a ride home and back. More

by etdavila
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you feel comfortable with our service. Ensuring our customers are taken care of is our top priority. We appreciate your kind words and look forward to continuing to meet your vehicle needs!

January 10, 2025

I enjoyed my experience, Oscar listened to our needs and provided us with the best option. Our finance person was Sofia and not Laura and she was great, able to get us the best financing available. Tha More

by My stars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Munoz
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Jan 13, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Oscar and Sofia provided you with excellent service and tailored options. Your satisfaction means the world to us. We appreciate your support and look forward to serving you again!

January 09, 2025

Told me they would call in reference to their survey and I would win a free oil change. They never called. More

by krsr1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Jan 10, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're sorry to hear about the missed call regarding the survey. We appreciate your patience and will work to improve our communication. Your experience matters to us, and we hope to provide you with better service in the future!

January 05, 2025

My experience with my female service person was particularly good. I don't have her name. More

by FRANCINE_2010
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female Service person
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Jan 07, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Francine! We're thrilled to hear you had a great interaction with our team. We’ll make sure to highlight the importance of our staff's contributions. Your feedback helps us keep improving. We hope to see you again soon!

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