Riata Ford

It was a true pleasure to work with Briana, Jeff and Henry. Not pushy and understood exactly what I wanted. Henry. Not pushy and understood exactly what I wanted. More

Great service and better deals! Reps were great and helped me find exactly what I wanted at the price I was looking for! Reps were great and helped me find exactly what I wanted at the price I was looking for! More

I think it's always a pretty stressful experience when purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they take care of you. I traded in my Tacoma that I purchased brand new for a used Explorer and I couldn't be happier that I did. From the moment I walked on the lot, the members of Riata took great care of me. There were some hiccups along the way and a few fixes that needed to take place, but they all stepped up and did an amazing job. It was a very stressful time for me and everyone here has been so kind and helpful. I wanted to say a special thank you to Michael, Nick, Jeff, Randall, Jay, Kelsey, Aaron, and the rest of the service techs. There has been added pressure with getting everything ready for the holidays and driving to visit family, and you all have ensured that this will be a successful trip and a satisfying purchase. Thank you again, from the bottom of my heart. More

Will definitely go back next time I need a car very professional place and everyone was so nice. professional place and everyone was so nice. More

Very welcoming. Gives family vibes and the associate's are very passionate about helping you Gives family vibes and the associate's are very passionate about helping you More

The dealership was fine with the standard service issues. However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All th However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All that being said, you would think Ford corporate could assist them with the unique technical/electrical issue. The dealer indicated Ford corporate has no such dealer assistance network (which is ignorant of Ford if actually the case). I tried to directly contact Ford myself, to no avail. As such, it sounds like Ford corporate needs to step-up to offer better technical assistance to their dealer service departments on unique/new issues that arise with their vehicles.. The search to get my issue resolved will continue with non-Ford entities I guess. Thx. Mark- More

This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. The technicians are very knowledgeable about my vehicle.I have no complaints. More

Great service, with a prompt staff. Close attention to detail. Would shop with them in the future. Close attention to detail. Would shop with them in the future. More

Absolutely top-notch service. I showed up without an appointment and they went above and beyond to get me in and out timely and Nicole was super helpfulf. I showed up without an appointment and they went above and beyond to get me in and out timely and Nicole was super helpfulf. More

They were here on time. Fixed two small recall items & changed my oil right on the curb by my house in less than thirty minutes. The guys were friendly & courteous. All-i Fixed two small recall items & changed my oil right on the curb by my house in less than thirty minutes. The guys were friendly & courteous. All-in-all it was a great experience and I would highly recommend others use it. It was much better than other dealers where it took 2-3 weeks to just get an appointment then half a day sitting around the dealership. More