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Ricart Ford
Groveport, OH
1,116 Reviews
For over 67 years, the Ricart Family of Dealerships has served the Midwest market place.
Dealerships included are:
Ricart Ford
Ricart Genesis
Ricart Hyundai
Ricart Nissan
Ricart Kia
Ricart Mitsubishi
& The Motor Trend Certified Used Car Factory
We thank you for your patronage and appreciate your loyalty. Ricart Automotive has a very simple approach to earning your business: We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,116 reviews
August 14, 2012
Ryan was great! No pressure sales, but VERY knowledgeable of the trucks I was interested in. He took his time and informed me of the differences between a dually & a single rear wheel truck. I haul horses, b of the trucks I was interested in. He took his time and informed me of the differences between a dually & a single rear wheel truck. I haul horses, but also drive my truck daily to work. He explained the up grades to the new trucks and how the mileage is now better. And it is!!! Ryan was very friendly, I felt very comfortable with him. He was also very helpful setting up my stereo system/ connecting it to my cell phone! I will definitely want Ryan to help me when I come back for my next truck. More
by DebLR2
Employees Worked With
Ted Hanawalt, Ryan Wheeler
Helpful August 06, 2012
I was seriously considering buying a Ford F150 from this dealership. I had already taken a test drive, picked out one that I liked, and was ready to negotiate. However, when I brought up the fact that I w dealership. I had already taken a test drive, picked out one that I liked, and was ready to negotiate. However, when I brought up the fact that I was going to also compare prices with another dealer, the employee became extremely defensive and pushy. This became even worse when I mentioned (nicely) my apprehension due to bad reviews I had heard from friends and coworkers. After boasting and braging about Ricart being the number one dealer in both Ohio and West Virginia (because I guess he thought I cared), he literally told me to take my business elsewhere and hung up on me. He actually hung up on me before I could say a word. I do want to say, I MAY understand this behavior if I was being rude in any way. I was merely mentioning my fears and was hoping he could prove that they had a better customer service than I had heard from others. Instead I received extremely inappropriate, unprofessional, and rude service. If I could solely leave a bad review for this one employee, that is what I would do. However, I think he reflects poorly on the entire company. I think I will take his advice and will go ahead and "buy from a ma and pa" dealership. More
by annachic07
Employees Worked With
Michael Trott
July 19, 2012
I built and priced a Ford Focus online and landed myself on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I a on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I arrived it was to be a done deal (sign and drive). I found a dent in the passenger door which they said would be easy to fix. The Tronny and Doug argued with me and my wife about the dent's visibility. After about 45 minutes of waiting they brought the car back. I asked to drive it and was responded to with a reluctant attitude. While driving the dashboard rattled with every line on the road. When we arrived back at the dealership, we noticed the dent wasn't completely gone but had a rippled appearance. My wife and I left the lot to talk about the situation and came back later. They offered the pro-tec protection system to me for $495 instead of $1895 for compensation for the dent. I told them no. I also informed them of a local dealership that came in at almost $1000 cheaper on the out the door price for the same car. Doug McFarland, reached out his hand to shake and said, "I guess we don't have a deal. Have a nice day." I spent an entire day for a supposed done deal and then turned away 7 hours later. They supposedly offer $1000 if they can't beat their competition. They didn't attempt to fix the situation, beat their competitor, or even try to be honest. This is my first experience here and will be my last. I was already landed, price negotiated, and ready to sign. How do you mess that up? More
by ross0925
July 10, 2012
Overall, our experience was simply pleasant. No high pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I kno pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I know that we'll be recommending others and returning ourselves in the future for any car purchase. More
by tjames16
July 09, 2012
I had my first Honda new in 2008 loved that car and decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we r decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we received at Ricart Ford especially by Dan Atherton our sales person we not only test drove the Escape I can't beleave it we now own it. Thanks Ricart and especially Danial. Sorry Honda. More
by gmarwatson
Employees Worked With
Other Employees :
Marilyn Watson, Ted Hanawalt, Roger Straight
July 07, 2012
Ryan was great with us. We never felt pressured and were very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! More
by cangel007
Employees Worked With
Ryan Wheeler
July 06, 2012
Just bought my dream car, a Mustang, and got great service from Ricart, and a good deal too. Very knowledgeable and friendly staff. Thanks for everything! service from Ricart, and a good deal too. Very knowledgeable and friendly staff. Thanks for everything! More
by msrobin58
Employees Worked With
Ja-Mi McCants
July 04, 2012
I knew what I wanted when I went in. The team was very friendly and knew the product. They answered all my questions and were able to help me in a timely fashion. I am happy my purchase and they made it a friendly and knew the product. They answered all my questions and were able to help me in a timely fashion. I am happy my purchase and they made it all easy and smooth. I have friends and family who have made or are making purchases now as well with other dealers who do not seem to be fairing as well. I will definitely go back to Ricart for future car purchases. More
by Deanna Mullet
July 03, 2012
This was the best car buying experience I have ever had. I did not feel pressured into anything and Ryan understood what I wanted and showed me the vehicles that would best suit me in my situation. All of t I did not feel pressured into anything and Ryan understood what I wanted and showed me the vehicles that would best suit me in my situation. All of the staff that I was involved with were friendly and very understanding. I had my 2 year old with me who became fussy and very active due to being tired and the guys at Ricart Ford even tried to appease him and get him to remain calm while I continued with the car purchase. My next car will be from here and I would recommend it to anyone that is in need of a car. Thank you all! More
by misnaenae
Employees Worked With
Ryan Wheeler
July 02, 2012
I will only buy my cars from Ricart!! My friend Jason Waltke got me to go to Ricart and I'm glad he did!! Ryan was great!! Have met Kris and really like him also. We're planning on coming back in the fal Waltke got me to go to Ricart and I'm glad he did!! Ryan was great!! Have met Kris and really like him also. We're planning on coming back in the fall to buy a Flex. Looking forward to dealing with Ricart, Ryan and Kris again!! More
by Ford girl
Employees Worked With
John, Ryan Wheeler
