Ricart Ford - Service Center

I brought my car here for an airbag recall and to fix the emergency brake. Full transparency, there were quite a few frustrations on getting everything taken care of. I have happily bought two cars from thei emergency brake. Full transparency, there were quite a few frustrations on getting everything taken care of. I have happily bought two cars from their Used Car Factory never had a problem. The Ford Service department was the only time I had problems, but they definitely took care of me and owned up to their mistakes. While it was a frustrating few days, it definitely could have been a lot worse and they definitely worked to make things easier. That was very much appreciated. More

Ricart is the worst car dealership I have ever dealt with. Every time I take my car in for service I get it back with bigger problems. Had a disagreement with the general manager Jim today And he talk with. Every time I take my car in for service I get it back with bigger problems. Had a disagreement with the general manager Jim today And he talk to me like I was a child. As I said the worst dealership in the city please take your business somewhere else. I wouldn’t give it any stars, but they force you to More

Can’t get better serviceAll were very friendlyOnly Can’t get better service All were very friendly Only place to buy your vehicle Sending granddaughter tomorrow to buy new Escape I bought 2 other c Can’t get better service All were very friendly Only place to buy your vehicle Sending granddaughter tomorrow to buy new Escape I bought 2 other cars More

No respect I have owned fords all my life i have fords ranging from the 50s to 2014 i recently whent to ohio form my home in north carolina to go to the Columbus I have owned fords all my life i have fords ranging from the 50s to 2014 i recently whent to ohio form my home in north carolina to go to the Columbus ohio ford swap meet as i was pulling my camper with my 2012 ford f-350 7 mi from my campground the intercooler hose exploded and i was stuck on the side of Hwy 270 exit 7 i called ricart ford told them what i needed told them my problem they had the part. I told them that if they would bring it 5miles down the road to me i would pay them well for the trouble they told me that all delivery drivers were out and would not be back till 6pm and then ohio dot show up thank god. He tryed to get them to bring it they said they would not bring it so the ohio dot took me the 5 mi down the road and when i got there three delivery trucks were sitting there not doing anything but i got my part and went back to my truck fixed id in 5min all thanks to the nice man from ohio dot he got a $100 tip for his trouble Ricart parts service SUCKS DON'T DEPEND ON THEM FOR ANYTHING More

Misleading Warranty Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disa Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disappointment! Ibe just got the denial on my case# CAS-16622046K9W6L4 that they said they were going to give me financial assistance because of Ricarts misleading lifetime powertrain warranty! This has swayed me to mever own another Ford! Ive convinced my family and all the welder friends of mine buying new trucks that Ford was the best and now ive been slapped in the Face! When a customer is put in a bind because of a dealers misleading sales/marketing pitch to step in and take care of them! I can literally show all ive owned for the last 20+ years IS FORD! Never again will this happen to ME! I had one frien that went with Dodge and his warranty had just ran out and his Turbo went out and they still fixed it for him! Thats where ill be going and where ill be SENDING EVERYONE I KNOW More

Ricart does it again!!! My vehicle was at Ricart for three-fold purposes—repair, routine maintenance, and detailing. Everything was done to my satisfaction. The vehicle actua My vehicle was at Ricart for three-fold purposes—repair, routine maintenance, and detailing. Everything was done to my satisfaction. The vehicle actually looks new again. This was the first time I’d had detailing done, but I will do it again. The biggest plus was that I found out about the redcapvalet service. The customer service was excellent. From my initial call to schedule service to paying the dealership, staff members were very courteous and kept me informed about the status of service points. More

Service And Asia Asia was positively wonderful! She greeted me with a smile and concern for my car and what was to be done! She is professional and caring. She’s Asia was positively wonderful! She greeted me with a smile and concern for my car and what was to be done! She is professional and caring. She’s a keeper! More

Service Everyone at the dealership was eager to help you. They explained your what services you were getting and summarized your completed services afterwards Everyone at the dealership was eager to help you. They explained your what services you were getting and summarized your completed services afterwards. Thanks for making my experience wonderful. More