I have been a Customer with Ricart Nissan for almost 10 years and this is my 6th car purchase. It is always my pleasure to visit the Mega Mall. It always feels as though I going to visit a favorite family member.
Just recently ( Friday, May 03, 2019), I went in to get a Car Wash Sticker and an Oil Change. First I arrived at the Sales Office Office to pick up my Sticker. I paged the Sales Rep that I usually see (Dwendolyn Thomas) when I got there. I was approached by a very articulate and charming gentleman (Aaron Andrews) who I later learned was Ms Thomas' partner. He went beyond the call of duty. He saw to it that I got my sticker, waited for me, and took me over to service to get my Oil Change.
When I got to the service area, I was promptly met by my Service Rep ( Paul Shumaker). As a sidebar, car dealerships get a bad rap for overcharging when it comes to car maintenance.
Paul checked my mileage and assured me that I did not need an Oil Change at that time, even though it was my date to have it done. He could have told me anything because I was fully prepared to have the work done.
During the 10 years that I have been with Ricart Nissan, I have been consistently pleased! They truly have mastered the art of Customer Service and I would never consider going anywhere else considering my automobile needs.