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Richard Lucas Subaru
Avenel, NJ
329 Reviews
Richard Lucas Subaru | New Subaru & Used Cars in Avenel, NJ
Looking for a New or Used Subaru in Avenel? You've come to the right dealership! At Richard Lucas Subaru we provide everything automotive, with great prices and customer service. With a new or used Subaru in Avenel from Richard Lucas Subaru you'll get a reliable and stylish new car at a price you can afford. Call us or make the drive from Highland Park, Union, Staten Island and Edison, NJ to our car dealership in Avenel to visit our us in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 329 reviews
April 08, 2019
quick & easy We are repeat customers of not only of this dealer but of Saul (our salesman.) Saul and the dealership zeroed in to the type of vehicle (& accessorie We are repeat customers of not only of this dealer but of Saul (our salesman.) Saul and the dealership zeroed in to the type of vehicle (& accessories) we want and need. They had a vehicle on the lot and were able to get to the bottom line without the typical "song & dance" you would get at other dealers. Once the deal was done, they were flexible when the vehicle could be picked up. More
by AA2019
Employees Worked With
Saul Diaz
April 03, 2019
Bill Powell was rude worst salesman I love Richard Lucas bought Subaru Outback from here Cameron was outstanding salesman respected us and were happy to buy our Subaru recently I brought I love Richard Lucas bought Subaru Outback from here Cameron was outstanding salesman respected us and were happy to buy our Subaru recently I brought my friend to my favorite Richard Lucas and encountered Bill Powell he was nasty insulted us when asked his name he said Richard Lucas Jr. fortunately I knew Richard Lucas Jr. ! Because I was just accompanied my friend he told me to stay out not talking to me I was shocked to hear! Anyway I love the place for service Jason is nice so is Ryan Greg helped us! I wasn’t going to put the review but Bill is trying to ruin the image of the place so if you have a bad experience with him contact Cameron he is nice Don’t let Bill ruin the image of the place! More
by Makarana
March 22, 2019
Just a simple thank you Shout out to great professional compassionate & good listener sales associates Artie Beyer & Shumar Baseman It was fun working together purchasing our Shout out to great professional compassionate & good listener sales associates Artie Beyer & Shumar Baseman It was fun working together purchasing our truck. Once again THANKS! More
by Bosh1975
Employees Worked With
Shumar Boseman, Arthur Beyer
March 10, 2019
To purchase a new vehicle. Horrible customer service. Poor inventory. Wait time extremely high waisted time. On the website lists more inventory when arrived none of cars availa Horrible customer service. Poor inventory. Wait time extremely high waisted time. On the website lists more inventory when arrived none of cars available. Two sales men concentrated on only one customer . Not willing to be bothered with walk ins. Only one kind of vehicle Crosstrek available to test drive. I don't recommend this dealer to no one. Thank God there's more Subaru dealers! Yes! Hudson Dealer! You Rock! More
by Subaru
Employees Worked With
Arthur Beyer, Mike Provilon
March 08, 2019
Best Subaru Dealer in NJ We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run around and tricks. Thank you Cameron Ahmed and Scott Browne. More
by LadyM
January 29, 2019
An amazingly great experience As I was coming to the end of my lease on my 2016 Chevy Silverado LT I loved the truck so much that I decided to upgrade to a Chevy Z71 Silverado and As I was coming to the end of my lease on my 2016 Chevy Silverado LT I loved the truck so much that I decided to upgrade to a Chevy Z71 Silverado and a friend mine had just too purchased a new pick up from Lucas and his experience was so good I too decided to purchase my truck from them as well More
by Eric's Silverado
Employees Worked With
I had the pleasure to work with Shumar Bosman as my sales man and Michael Brack as my finance manager and also Vinny Frasco sales and leasing consultant
December 11, 2018
Unbeatable Customer Service To say that I am now a member of the Richard Lucas Subaru family is an understatement. In all my years, I have never had such a customer-driven exper To say that I am now a member of the Richard Lucas Subaru family is an understatement. In all my years, I have never had such a customer-driven experience, and I can say, without a doubt, that I will never go anywhere else! The moment I walked through the door, Salesman, Joe Ellerman met me with with a big, wide smile, and that set the tone for the rest of the day. There aren't enough adjectives in the English language to describe Joe, but here are a few: Welcoming, Warm, Honest, Kind, Respectful, Attentive, Intelligent, Patient, Diligent, and let's not forget Funny. I came in with the hope of leaving with a car, and I left with a gorgeous, blacked out 2019 Forester Sport 2.5i, PLUS a new-found forever friend! David Ritter was my Sales Manager, and just like Joe, he treated me respectfully and kindly. He, too, made me feel like I was a valued member of the family. He listened to my concerns, answered all of my questions, and never once tried to push me to make a quick decision. He actually said more than once that he wants to be sure that I love it before I choose. He was even so kind as to introduce me to two managers; George and Greg. Both of these gentleman were welcoming and kind. Finance is always the least regarded departments, I'm sure. Who wants to give away their money? LOL. But, Jay was also wonderful. He expedited the process, tedious as it is, making sure to let me know what I was signing, with a smile. Subaru corporate managers should be very proud of all of these gentlemen, as they represent all that everyone should be. Retail is a difficult line of work, and so many get it wrong. These men are true professionals, who are able to stay as such, while making it feel like home. More
by SubieBarb4life
Employees Worked With
David Ritter, Joe Ellerman, Jay Wexler
November 26, 2018
Friendly and helpful Pete and Greg were super nice and never pushy as they helped me find the right car for my mother. Would recommend this dealership for your next car p Pete and Greg were super nice and never pushy as they helped me find the right car for my mother. Would recommend this dealership for your next car purchase/lease! More
by F.Cheng
November 23, 2018
Thanks again to Lucas Subaru! We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier! We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier! More
by lisa&john
November 17, 2018
Awesome! These guys are great. Can't say enough nice things about them. My mother and I walked in to just discuss some options knowing winter was on its way an These guys are great. Can't say enough nice things about them. My mother and I walked in to just discuss some options knowing winter was on its way and Subaru's reputation for their 4 wheel drive cars handling poor weather beautifully. I'd been to other dealers and had so many people calling me every single day after I expressed they didn't have what I was really looking for. Hidden fees, fees for paying off a car in full, etc. Bill Powell greeted us immediately with a very casual and friendly demeanor. Dealing with Bill was more like hanging out with a friend, and it was a pleasure discussing options with him. Never once pushed us to commit to anything and we felt zero pressure to rush and make a decision. We were so happy with the experience we turned right back around and put down a deposit. Since then I've been extremely satisfied with not only the amazing new car I've gotten but Bill's availability for us both. He's always around for any questions or issues, and he even stayed late after closing one day so I could stop in and pick up my plates. He always kept me updated on the status of my car when waiting for it to arrive and was even available by text which was very convenient. He was very thorough in reviewing its many features and took the time to make sure I understood everything that came with my new awesome car. Would highly recommend this place for anyone looking for a place that won't harass you to buy, they let the cars speak for themselves! While I primarily dealt with Bill the entire staff there seems to be on the same page, they want you to be comfortable and are willing to go above and beyond to make sure this is really the best fit for you. Their cars are amazing too and extremely fair prices. No complaints. More
by agiannini924
