Richmond BMW

It was a seamless, high quality experience. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. Marten was a knowledgeable professional who couldn't do enough to ensure the purchasing experience exceeded our expectations. More

We purchased a BMW 540I in 2017. My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell th My husband only drove the car for 38K miles. We always had the car serviced at Richmond BMW and they do great work. We recently decided to sell the car. Richmond BMW was wonderful to work with. Steve Lerner provides incredible service. The manager Lazarus was very professional and offered us a very fair price. They purchased the car back from us and treated us as if we were purchasing a new car. Classy, professional, knowledgeable and just top notch! More

Kris , Lazarus and the whole team were great! All made the process easy…. And all were very client oriented …. So very helpful…. All made the process easy…. And all were very client oriented …. So very helpful…. More

From the time I exited my old car and drove off in my new BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was ver BMW, the sales staff at Richmond BMW was excellent. Martin, my sales guy, greeted me and started showing me the Model I was interested in. He was very knowledgeable about the different features and specs. The manager, Hugh, worked with me to come to an agreeable price. Janesh, in Finance worked to get me a lower interest rate!!! Highly recommend this dealership. More

Staff was super supportive and helpful. No pressure along with solid knowledge of the cars and an easy transaction. No pressure along with solid knowledge of the cars and an easy transaction. More

Had a great experience buying a used BMW 330i. Salesman, Jacky, was very helpful and knowledgeable. The Sales Manager was very supportive.during the transaction. Salesman, Jacky, was very helpful and knowledgeable. The Sales Manager was very supportive.during the transaction. More

The customer service was amazing. Everyone was helpful and willing to assist. I was not fully decided on if I wanted a vehicle or the style and they walked me through the different ve Everyone was helpful and willing to assist. I was not fully decided on if I wanted a vehicle or the style and they walked me through the different vehicles and options. They were very patient and understanding with understanding my budget and family needs. I highly recommend this dealership. I was looking around on the property when it was raining and cold and they met me outside and asked if I was interested in anything or had any questions. That’s true Customer Service. The day I went I was in some workout clothes and I certainly know I did not look like I was a potential buyer but they amazed me and I knew if I did not buy there today, I would come back to make a purchase at a later time. More