Rick Case Hyundai Davie

This dealership can never fix the problems with my car right the FIRST time. I always have to take time out of my schedule to schedule different days to bring my vehicle back for service to fix the issue. right the FIRST time. I always have to take time out of my schedule to schedule different days to bring my vehicle back for service to fix the issue. Nevertheless, they will try their best to fix the issue. More

Everyone was extremely helpful and were willing to go the extra mile to help me purchase the vehicle I wanted. It was an extremely smooth transaction and I am very pleased with my purchase! extra mile to help me purchase the vehicle I wanted. It was an extremely smooth transaction and I am very pleased with my purchase! More

Initially visiting the dealership to service my 2013 Hyundai Elantra. I wasn't the happiest coming this time around because it was my third visit for the same problem within 2 weeks. After paying a bit Hyundai Elantra. I wasn't the happiest coming this time around because it was my third visit for the same problem within 2 weeks. After paying a bit over $200 for no change I was a bit irate. This third visit I opted to speak with service manager Cory, who was very kind and understanding. This time around I came with a video of exactly what the problem was with my car since no one could figure it out. As soon as Cory watched the video he was able to pinpoint the problem. However, he directed me to salesman Paul since updating my car was in mind. After speaking with Paul about my options, he made me comfortable enough to actually leave in a new car unexpectedly. He went over different options and routes I could take between buying and leasing, as well as test driving and comparing different models of a newer Elantra. The paper work and financing didn't take too long. Paul is extremely nice and a great salesman overall. Paul is the definition of someone going above and beyond for their guests. From talking me through everything to making sure I left with the vehicle/color of my choice. I would definitely recommend him to anyone looking to purchase or lease a Hyundai. More

dealership way over crowded for the times. Why call for an appoint, get there 10 minutes early and then have to spend close to 2 hours for an oil change only. Place so crowded people standing up in the cus an appoint, get there 10 minutes early and then have to spend close to 2 hours for an oil change only. Place so crowded people standing up in the customer area. More

GM I have always had excellent experience when I've visited Rick Case thanks for all the outstanding work and the team thank you all. visited Rick Case thanks for all the outstanding work and the team thank you all. More

My Service Advisor was Corey Guy and he did a great job as usual. Corey was able to get our tire fixed and we were in and out in less than one hour. He is courteous and professional and always tries his be as usual. Corey was able to get our tire fixed and we were in and out in less than one hour. He is courteous and professional and always tries his best to get the situation resolved as soon as possible. More

Excellent service as usual. Most of the time I just go in for quick oil change but this time I had an issue with my a/c and the problem was addressed and fixed quickly. for quick oil change but this time I had an issue with my a/c and the problem was addressed and fixed quickly. More

I have Bought & leased a vehicle from this dealership and both times i did not feel good like you should after driving away with your new vehicle. It seems to be the stereotypical dealership experience. both times i did not feel good like you should after driving away with your new vehicle. It seems to be the stereotypical dealership experience. More

Marlon is an excellent sales person, he is very attentive. I never had an experience as good as this. I’m very excited about the professional who helped me, I recommend it 200% attentive. I never had an experience as good as this. I’m very excited about the professional who helped me, I recommend it 200% More

Dane Massey was an amazing person with us! He covers all our expectations and try to help as much as he can Thanks for been so patience our expectations and try to help as much as he can Thanks for been so patience More