Rick Case Hyundai Plantation

Survey Great overall experience. Luis has helped me three times with finding a new car and he always delivers. I'm very satisfied with my new car. Thank you Great overall experience. Luis has helped me three times with finding a new car and he always delivers. I'm very satisfied with my new car. Thank you More

Stay Far Away From this Dealership Don’t waste a second of your time…stay far away from Rick Case Hyundai Plantation. They are absolutely the worst dealership I have ever dealt with. Don’t waste a second of your time…stay far away from Rick Case Hyundai Plantation. They are absolutely the worst dealership I have ever dealt with. Rick and Rita Case should be ashamed of themselves for employing staff who insult and attempt to take advantage of customers. I had a set appointment to meet with Leroy Larson the General Manager on October 4th. On the way to the dealership (10 minutes before my appointment) received a call from Jorge telling me he would be helping me when I arrived. As soon as we sat down the first words out of Jorge’s mouth was I should fill out a credit application. We had not even discussed what vehicle I was interested in. He then left and drove around with a vehicle that I had no interest in. I informed him that I was looking for a certified used vehicle. I had looked at their website the night before and picked out a few certified vehicles and then calculated the fair market pricing on them. He then brought me out to the lot and showed me certified vehicles which were priced very close to the some of the 2017 and 2018 models which had incentives. Having financed 3 Honda Accords, leased 1 and purchased 1 outright in the past, I was well aware of what the fair market prices were for the vehicles I was interested in at this dealership. I test drove one of the newer basic option models and it seemed as though it was a good vehicle. I was told to wait as they were getting me the best deal. The deal I was presented was in no way a good deal. At that point I was done and walked out as I had been there an hour and half already. Considering my situation (car totaled during the hurricane), I was shocked that I was not only insulted by the credit manager on another issue, seemly I was being taken advantage as well due to my immediate need for a vehicle. On October 5th I received a call from a gal at the dealership, she was calling on behalf of Mr. Lawson to see how the appointment went. I told her I was emailing him directly to let him know. To date never received a response or an apology. More

Smooth Purchase When it comes to do car purchase, I tend to be very scrupulous, but once I had arrived at the Dealer, i was greeted by the sales associate Ruben, whom When it comes to do car purchase, I tend to be very scrupulous, but once I had arrived at the Dealer, i was greeted by the sales associate Ruben, whom was very helpful to find the best car features, that fit my needs. the road test, the product education, and walk tour towards the maintenance site was very helpful, very commitment to his service. More

Love the G80 The Sales Manager, Fares Abualown, talked me into test driving the new G80 and the car lived up to all the accolades he gave it. This car is a treat The Sales Manager, Fares Abualown, talked me into test driving the new G80 and the car lived up to all the accolades he gave it. This car is a treat to drive and gets plenty of compliments from those of my friends and family whom have taken a ride with me. One friend who has been a loyal Cadillac man for over 40 years has indicated he will be switching to Hyundai G80 for his next car for which I plan to earn the $200 Referral Fee. More

Great From the moment I arrived the experience with the rep and the dealership overall was great. The only complaint it having to walk to the cars in the lo From the moment I arrived the experience with the rep and the dealership overall was great. The only complaint it having to walk to the cars in the lot, it's quite far and hot and the golf cart is always broken when I come in. More

Good I've been coming here for a very long time but many cars. Everybody is always very pleasant and professional and makes everything very easy to work ar I've been coming here for a very long time but many cars. Everybody is always very pleasant and professional and makes everything very easy to work around. I've been coming here for a very long time but many cars. Everybody is always very pleasant and professional and makes everything very easy to work around. More

SuperHappy Customer I am a satisfied customer who will recommend others. The staff is very friendly and willing to help the minute you jump out of your car if they are st I am a satisfied customer who will recommend others. The staff is very friendly and willing to help the minute you jump out of your car if they are standing on the outside. Abdel Mahmoud and Malik Saleh were awesome More

Great Service I had a great experience at this dealership. Great service and would highly recommend. This is a great place to get a car. The employees are very frie I had a great experience at this dealership. Great service and would highly recommend. This is a great place to get a car. The employees are very friendly and made my experience amazing. More

Car purchase Very pleasant experience. No pressure. Made car buying very diffaren't than I expected. Hopefully the service will match this kind of expectations. Very pleasant experience. No pressure. Made car buying very diffaren't than I expected. Hopefully the service will match this kind of expectations. Vaar was very helpful in helping me understand the car. More

car purchase Very satisfied with the purchase, James and Vaar in sales were very pleasant throughout the whole process,and Michael Bushman in finance provided exce Very satisfied with the purchase, James and Vaar in sales were very pleasant throughout the whole process,and Michael Bushman in finance provided excellent service. More