Rick Case Volkswagen

Excellent services The seller Mauricio de Francisco is a very good and friendly sales person, he help me with all the process I really recommend him , Thanks. The seller Mauricio de Francisco is a very good and friendly sales person, he help me with all the process I really recommend him , Thanks. More

Best experience buying a car I had a great experience with rick case and thanks to Mauricio for all the help and making the process as easy as possible. Loved the car and will def I had a great experience with rick case and thanks to Mauricio for all the help and making the process as easy as possible. Loved the car and will definitely be back for the next one and suggest Rick case to anyone I know. More

AMAZING ! I received excellent service from my sales consultant, Claudia, very helpful and attentive. She helped me pick out the perfect car for me at a great p I received excellent service from my sales consultant, Claudia, very helpful and attentive. She helped me pick out the perfect car for me at a great price. Our finance manager, David, made paper signing quick and easy. Explained everything thoroughly and was able to answer all our questions in detail and quickly. I am so happy to have run into Claudia when I walked in, she’s THE BEST! So thankful and happy with my new purchase. More

As always, great experience! We came back to Rick Case because we had such a great experience last year renewing my mother’s lease. This year, we came back looking for a new famil We came back to Rick Case because we had such a great experience last year renewing my mother’s lease. This year, we came back looking for a new family car as we get ready to welcome our new new baby. The service, attention, and care did not disappoint. Mauricio (our sales rep) was very helpful and mindful of our needs and wants. Highly recommend Mauricio when visiting Rick Case Volkswagen! More

Enjoyed New Car Buying Experience If you are in the market for a Volkswagen, Frank Eli at Rick Case Volkswagen will facilitate an enjoyable experience. Frank was extremely knowledgeab If you are in the market for a Volkswagen, Frank Eli at Rick Case Volkswagen will facilitate an enjoyable experience. Frank was extremely knowledgeable concerning the vehicles and had a sense of humor. He was also patient and with a calm demeanor. Frank was instrumental in bringing the deal to fruition. He took his time after dealership hours to help us with the car's features. Thanks Frank!!! More

Best car buying experience ever! I don't have a single bad thing to say. Pricing was great. No haggling necessary. Interest rate was the best. Will come back for my next car! I don't have a single bad thing to say. Pricing was great. No haggling necessary. Interest rate was the best. Will come back for my next car! More

Full of lies this guy! ripp off!! Stay away from this guy,unprofessional,full of lies,doesnt have a clues about cars ,his breath is like a toilet scent just beware ,again STAY AWAY FRO Stay away from this guy,unprofessional,full of lies,doesnt have a clues about cars ,his breath is like a toilet scent just beware ,again STAY AWAY FROM HIM More

Great experience Franklin and his team were such a joy to work with it was a surprise that I even left with a vehicle as I was looking for one but they made it possibl Franklin and his team were such a joy to work with it was a surprise that I even left with a vehicle as I was looking for one but they made it possible to leave with one that day. Very patient, knowledgeable, kind and overall the experience was excellent. I love my new Jetta. More

Outstanding at Every Level After very unpleasant, & highly unprofessional experiences at the Miami VW dealerships, Rick Case was highly recommend to me. Jennifer (Intermet/Cust After very unpleasant, & highly unprofessional experiences at the Miami VW dealerships, Rick Case was highly recommend to me. Jennifer (Intermet/Customer Service) started what turned out to be an exceptional experience. My Sales person...Frank Elie was so very thorough, ensuring my proper selection (my 1st VW)... His patience, knowledge, & professionalism was greatly appreciated. Finance Manager...Daniel Flores was equally exceptional...ensuring my total satisfaction. Walking into Rick Case, VW...there's a positive energy...employees are motivated and driven. I couldn't help but to get caught up in this positive atmosphere...and purchasing a new car is a stressful experience, so this "vibe" was a refreshing Dealership change. Thanking everyone at Rick Case VW. I love my 2018 VW Beetle/Dune!! Leslie Blazys More

Great pressure less experience My sister and I went with a set monthly payment and down payment that if it couldn't be met meant we couldn't buy the car. Franklin made us feel very My sister and I went with a set monthly payment and down payment that if it couldn't be met meant we couldn't buy the car. Franklin made us feel very at ease, his knowledge of the car was impressive and during the entire time we never felt stress or any type of pressure or misinformed. Our numbers were met and my sister got her new car. Franklin was very patient and went out of his way to get us the deal that was right for us. Ivan in finance explained everything and was outstanding. More