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Rick Case Volkswagen
Davie, FL
288 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 288 reviews
April 18, 2018
It was a good experience Mauricio was very courteous and, professional. We will highly recommend him to Family & Friends. Overall a good experience and, we have been very happ Mauricio was very courteous and, professional. We will highly recommend him to Family & Friends. Overall a good experience and, we have been very happy with the VW Passat performance. More
by Lisita72
Employees Worked With
April 18, 2018
Awesome! High quality service We were received by Sam Borges, Sales Manager and Claudia Mucury, sales representative . They were very attention , try to understand our necessity an We were received by Sam Borges, Sales Manager and Claudia Mucury, sales representative . They were very attention , try to understand our necessity and profile. Claudia were very patient , explained everything and show us all the options that you have for us. It was excellent and outstanding quality service. We are vey happy for choosing Rick Case Volkswagen More
by Rosanne Polmon
April 18, 2018
Mauricio and Ivan : Awesome guys Our VW shopping experience with the sales Representative Mauricio De Francisco at Rick Case-Weston, was excellent. Before we went to the Dealer, Mau Our VW shopping experience with the sales Representative Mauricio De Francisco at Rick Case-Weston, was excellent. Before we went to the Dealer, Mauricio listened our needs by phone and call back with the answers! His Customer Service was outstanding! More
by Fercho's review
Employees Worked With
April 13, 2018
Great It was great. Very fast. The financial guy helped us out a lot and explained everything well to us. Overall great service. Really enjoyed it. It was great. Very fast. The financial guy helped us out a lot and explained everything well to us. Overall great service. Really enjoyed it. More
by XxLocosTacosxX
April 10, 2018
Highly satisfied realtor! My experience at Rick Case Volkswagon in Weston, FL was phenomenal by all means. My sales representative, Mauricio DeFrancisco was extremely genuine, My experience at Rick Case Volkswagon in Weston, FL was phenomenal by all means. My sales representative, Mauricio DeFrancisco was extremely genuine, personable, honest, and very knowledgeable about the products and vehicles for sale. He brings calm to the transaction and is reliable for timely appointments too. Mauricio is very attentive to all who are in his presence and is a true sales professional. I highly recommend him and this dealership to anyone that might be in the market for a lease or purchase. He is also bilingual in english and spanish More
by Cristina Connell
Employees Worked With
April 08, 2018
Outstanding customer service!!!! I had an AMAZING experience at Rick Case VW Weston. My sales rep was Claudia and he truly went above and beyond my expectations. She was extremely pat I had an AMAZING experience at Rick Case VW Weston. My sales rep was Claudia and he truly went above and beyond my expectations. She was extremely patient and answered any and all questions I had. She got me a great deal and the car was like brand new!!! . If you’re looking around for a car, make sure to go see Claudiai!!! You won’t be disappointed! THANK YOU AGAIN!!! More
by Pedro
April 07, 2018
Mauricio is the Best! Our experience was amazing! Friendly and Kind Mauricio made the best deal for us! We are happy with our 4th VW! Totally recommended, ask for Mauricio Our experience was amazing! Friendly and Kind Mauricio made the best deal for us! We are happy with our 4th VW! Totally recommended, ask for Mauricio and for the Rick Case Team! More
by Goizane
Employees Worked With
April 07, 2018
Great experience Claudia was a joy to work with. She helped both my husband and I find new cars which we love. I would absolutely recommend her and the Rick Case deale Claudia was a joy to work with. She helped both my husband and I find new cars which we love. I would absolutely recommend her and the Rick Case dealership! More
by katc
Employees Worked With
April 06, 2018
Great experience with Claudia Purchased my hybrid Jetta after leasing it for 4 years. Was helped by Claudia Murcury during the hole process. Great job Claudia,Sal and David! Purchased my hybrid Jetta after leasing it for 4 years. Was helped by Claudia Murcury during the hole process. Great job Claudia,Sal and David! More
by Caauclair
April 06, 2018
Very Good My review is that the sales team from Claudia to the manager Sam worked very hard to close the deal which happened. I am very please with the overall My review is that the sales team from Claudia to the manager Sam worked very hard to close the deal which happened. I am very please with the overall experience. More
by jlogalbo77
Employees Worked With
