Rick Case Volkswagen

Mr. Chavez was very nice and very understanding. I really appreciated his help. He took very good care of me appreciated his help. He took very good care of me More

Albert, one of the VW finance guys, is a little slimy snake. He tried convincing me that my car had less warranty than it actually has. When I wouldn't purchase it, he then proceeded to add a $700 charge snake. He tried convincing me that my car had less warranty than it actually has. When I wouldn't purchase it, he then proceeded to add a $700 charge in my finance agreement thinking I would not notice it. Then he lied and said if I removed it, my monthly payment would go up....just a pathetic slimy little man. I'm sure he has conned many unsuspecting hardworking folks out of their hard earned money. More

Excellent service and attention. Employees take care of the cars , clean work and quick turnaround. Employees take care of the cars , clean work and quick turnaround. More

Excellent customer service. Very attentive personnel. Prompt response to fix my car. Explain everything to me. Very attentive personnel. Prompt response to fix my car. Explain everything to me. More

Excellent work! Ivan Chufarov and Hugo Alvarez -the best! They helped me and my husband so much Ivan Chufarov and Hugo Alvarez -the best! They helped me and my husband so much More

If If I could give ZERO I would. I leased a 2023 Volkswagen Tiguan from Rick Case in Weston. Sales people were nice but that's it! I've had my BRAND new vehicle in the shop more ti I leased a 2023 Volkswagen Tiguan from Rick Case in Weston. Sales people were nice but that's it! I've had my BRAND new vehicle in the shop more times than I can even count. Driver seat completely replaced. Side mirrors on both sides not working needed replacement. Back seat hardware loose & faulty needing to be fixed. Horrible blind spots Transmission extremely "jerky" & a very uncomfortable drive. Not smooth at all. Cargo space poorly designed. Cup holders too close to center console- good luck pulling out a cup to drink. Most aggravating: Navigation system DOES NOT WORK! According to Apple articles online it is unsafe, dangerous & unusable. I promise I never like writing a bad review or complaining but since nobody seems to help with this problem the least I can do is warn others to AVOID this vehicle & possibly others to spare you the daily headache & aggravation. Corporate evaluating for a buy back but it takes long and I’m stuck dealing with it. My phone GPS works FINE in my husbands car and all other places!!!! Albert L at Rick case with attitude states my car is fine and he's done everything he can. I connected him to corporate and at least she was kind and going to look into the buy back! Horrible daily drive & I rely on Navigation for work. I’ve been so patient & kind but this has been exhausting dealing with a LEMON for a vehicle More

Dropped off car for scheduled maintenence. Take-in was quick and easy. It was finished. Take-in was quick and easy. It was finished. More

I will never go back. Unprofessional, sloppy, rude, appalling. They lost a customer. Terrible dealership Unprofessional, sloppy, rude, appalling. They lost a customer. Terrible dealership More

I recently had the pleasure of working with car salesperson Mauricio DeFrancisco at Rick Case Volkswagen in Weston, throughout the entire process Mauricio displayed an impressive knowledge of the c salesperson Mauricio DeFrancisco at Rick Case Volkswagen in Weston, throughout the entire process Mauricio displayed an impressive knowledge of the cars available, including their features, performance, and pricing.He patiently answer all of my questions, providing valuable insights that helped me make an informed decision. I highly recommend working with Mauricio DeFrancisco to anyone in search of a new vehicle, he exemplify what a Top-notch car salesperson should be. More

wish i could give 0. check out all the recent reviews. It is INDEED HORRIBLE! They do not treat you as a customer and will put inappropriate and rude comments to you as a check out all the recent reviews. It is INDEED HORRIBLE! They do not treat you as a customer and will put inappropriate and rude comments to you as a customer. They will give bunch of xx to convince you with the pricing however please stay away. One less headache. More