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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,407 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,407 reviews
January 28, 2019
LOVE my new Jeep Cherokee Trailhawk Very pleasant buying experience. Our salesperson, Kelley Harris was very professional, extremely helpful and courteous while making sure our car b Very pleasant buying experience. Our salesperson, Kelley Harris was very professional, extremely helpful and courteous while making sure our car buying experience was easy and went very smoothly. Rich, assisted us and walked us through the purchase/lease financing options. He was extremely knowledgeable and very helpful and patient. More
by HGunter
Verified CustomerEmployees Worked With
Kelley Harris, RICHARD PANNONE
Helpful January 27, 2019
Great team Very professional and knowledgeable on vehicles. Easy and courteous to work with. They do their best within reason to satisfy the customer. Great staf Very professional and knowledgeable on vehicles. Easy and courteous to work with. They do their best within reason to satisfy the customer. Great staff helping with the customer needs. I have bought three vehicles from this dealer over the past several years. Always satisfied with the purchase. THANKS TEAM. GLAD TO BE PART OF THE HENDRICKs family. More
by MRKHWKY6
Employees Worked With
Brion Moore, RICHARD PANNONE
January 27, 2019
Amazing service Denise was awesome. She welcomed me, Answered my questions, and was anxious to make sure my concerns were addressed with the mechanic. Ella, the mecha Denise was awesome. She welcomed me, Answered my questions, and was anxious to make sure my concerns were addressed with the mechanic. Ella, the mechanic, introduced himself and said he would be working on my vehicle. I told him I was concerned about my tires. In a few minutes he came out and told me that my car was in good shape and he discuss the details of my tires. He explained what my future concerns should be and he introduced other products that were available. He was extremely personable and I completely trusted what he said. I would definitely recommend this Service department. More
by Sherry
Employees Worked With
Denisse and Ali
January 27, 2019
Great service Had an oil change and tire rotation and rebalance performed. Unfortunately, one of the tires wouldn’t/couldn’t be balanced. The tech took extra time t Had an oil change and tire rotation and rebalance performed. Unfortunately, one of the tires wouldn’t/couldn’t be balanced. The tech took extra time to try and fix the problem (tire had to be replaced). I was kept up to date throughout the entire service. Can’t ask for more than great effort, communication and end the end, a happy customer. More
by Cubster
Employees Worked With
Heather Kratky
January 27, 2019
Great Service My rep Candi was awesome and really came through on her word...she exceeded my expectations for sure and I’ll definitely do business with them again. My rep Candi was awesome and really came through on her word...she exceeded my expectations for sure and I’ll definitely do business with them again. More
by Heav69
Employees Worked With
Candi
January 26, 2019
Good service They fixed the problem that I came there with. The service attendant was very helpful and professional and he called me to let me know their progress. They fixed the problem that I came there with. The service attendant was very helpful and professional and he called me to let me know their progress. More
by KIRKAMCPHER
Employees Worked With
January 26, 2019
Horrible and hurtful I feel customer service made up a bogus out of warranty fee so I would come out of pocket and they wouldn’t have to cover the charges. They also kep I feel customer service made up a bogus out of warranty fee so I would come out of pocket and they wouldn’t have to cover the charges. They also kept my car for 3 extra days which resulted in extra fees for me. I don’t keep papers in my dashboard so I don’t see how a paper clip would result in the malfunction of my cooling and heating system. I’m very disappointed and I will not purchased another Chrysler/Jeep car again. More
by krystaldaniellewilliams
Employees Worked With
I don’t remember the employees name. I only remember their faces.
January 26, 2019
The people are so sweet and helpful make you feel like you’ Manger sales person was very nice and the try they best to help you! Thanks to Steve Mark Antwanna Kwanzi Is one more person and I forgot his name t Manger sales person was very nice and the try they best to help you! Thanks to Steve Mark Antwanna Kwanzi Is one more person and I forgot his name thanks so much love my car More
by Ddjjohnson
January 25, 2019
Excellent Taken in at the appointed time, service requested was performed, recommendations made and acted on in a timely manner Kudos to Ali. Please tell yo Taken in at the appointed time, service requested was performed, recommendations made and acted on in a timely manner Kudos to Ali. Please tell your marketing people that I do not wish to trade or sell my Wrangler...so stop calling me... More
by hollisstnmtn
Employees Worked With
Branden Laskowski
January 25, 2019
Superior Service personnel & experienced Techs This dealership gets 5 stars because of service & the professionalism of the techs & staff..also they advise you on what needs attention now & what ca This dealership gets 5 stars because of service & the professionalism of the techs & staff..also they advise you on what needs attention now & what can be attended to later as the service warrants..i love this dealearship..this is where i bring my vehicle for its longevity and its on going dependability.. ASE certified techs & OEM parts..remember as a rule of thumb, you get what you pay for.. You wouldn't go to a shade tree doctor..So why go to a shade tree mechanic?..stay 100% all around..think about that. More
by ayyjack44
Employees Worked With
Brandon
