Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Everyone is so nice! Good customer service. My car was there longer than expected though Good customer service. My car was there longer than expected though More

The dealership is very proficient, and effective. The service representative who helped me was very thorough, and helpful. The service representative who helped me was very thorough, and helpful. More

I love Rick Hendrick Chrysler dodge jeep ram duluth Customer service a one I'll be back to buy a new car Customer service a one I'll be back to buy a new car More

I arrived 30 minutes before my appointment and I was checked in and out the door within 10 minutes. Great experience overall. checked in and out the door within 10 minutes. Great experience overall. More

While we wholeheartedly appreciate the great care that the service center takes of our vehicle, we always feel they’re trying to upsell many extra services that may not be necessary for our vehicle at the the service center takes of our vehicle, we always feel they’re trying to upsell many extra services that may not be necessary for our vehicle at the time of service. We take careful consideration of what the manufacturer recommends as well as the amount and type of mileage we’re putting on our vehicle. Perfect example, when our car only had about 15,000 miles on it, the team was already trying to get us to purchase new tires. We got 25,000 miles out of those tires before they had to be replaced. Some people don’t think about what they really need any trust the service advisors to make appropriate recommendations. I would argue that the service team should do their best to consider the customer’s actual needs and not just recommend what they have on some checklist based on mileage of the vehicle. More

Very good service! ! Eric helped me alot with my oil change and rotation service for my Jeep!! ! Eric helped me alot with my oil change and rotation service for my Jeep!! More

Everyone was very friendly. Lamont helped me make sure everything was well taken care of. Lamont helped me make sure everything was well taken care of. More

Great customer service! Excellent customer service! Awesome customer service! I will come back! Thank you! Excellent customer service! Awesome customer service! I will come back! Thank you! More

Working with Ashton was an awesome experience. He provided great customer service. My vehicle was ready on time. He provided great customer service. My vehicle was ready on time. More

So far I haven’t had any issues with this dealership. I would definitely go back I would definitely go back More