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Ashton Faircloth
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Ashton Faircloth
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
123 Reviews
123 Reviews
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123 Reviews of Ashton Faircloth
July 27, 2022
This is my second purchase at Rick Hendrick, and the team at Rick Hendrick is always top notch, both in sales and service. The sales team will always go the extra mile to ensure I am completely satisfied wi at Rick Hendrick is always top notch, both in sales and service. The sales team will always go the extra mile to ensure I am completely satisfied with my purchase. Special shout-out to Jocelyn Lora-Andrews for her assistance in making it all work. Definitely recommend them! More
by Felipe
Verified CustomerOther Employees Tagged: Steve Ostrovich, Erick Nunez, Felipe Ortiz , Jocelyn Lora-Andrews
Helpful 
June 07, 2022
Whenever I take my car to the service center everyone is really nice. Everyone makes sure we're taken care of. Even when they're running behind they make us feel comfortable. really nice. Everyone makes sure we're taken care of. Even when they're running behind they make us feel comfortable. More
by tierra_glenn
Other Employees Tagged: Eric Chavez, Montae Williams
June 03, 2022
Bobby in service is always top notch and I know what to expect every time I go in for service. expect every time I go in for service. More
by Bethegoldenboy
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
June 02, 2022
Eric Chavez is very professional and polite. He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! More
by chhs15
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams
May 28, 2022
My original review before they begged me to take it down. “ I asked for a diagnostic for my check engine light as well as new brakes and tires. The Advisor Ashton said I needed a 3 part induction. My ca “ I asked for a diagnostic for my check engine light as well as new brakes and tires. The Advisor Ashton said I needed a 3 part induction. My car still has a check engine light and I still can’t pass emissions. This is fraud. They also changed my oil but threw my old sticker on the floor of my car and didn’t put a new one on there. Paid 2300 cash to be mistreated. Probably no repeat business. All the advisors didn’t even want to look at me let alone help me. You guys suck. Wish I went to a different dealership.” They said they would “make it right” if I took down my original review. I said sure. Showed up for my appointment at 9:55am. Sat there until 10:15am for a service manager and no one showed so I left. More
by chrispridgen3
May 27, 2022
Great service provided. Took a lot longer than expected but the work was completed. During pick up an issue arose and a tech whose name began with a D came and fixed the gas Took a lot longer than expected but the work was completed. During pick up an issue arose and a tech whose name began with a D came and fixed the gas problem with no problem. His actions were precisely why I would recommend and return. More
by MRSLENNOX1
Other Employees Tagged: Lance Chapin, Aleshia Kincade, Montae Williams
May 26, 2022
Had my Jeep for 2 weeks. When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication an When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication and customer service More
by gabrielveras1
Other Employees Tagged: Darrell Wilson, Lance Chapin, Matt Otis
May 25, 2022
This weeks experience was quick and easy. My car was returned in a timely manner. But once again it would be great if the service agent provided or at least questioned if we needed a ride to My car was returned in a timely manner. But once again it would be great if the service agent provided or at least questioned if we needed a ride to a destination. If you are not going to provide a loaner. More
by williamsmrrr
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