Rivard Buick GMC

From beginning to end I was put completely at ease with the vehicle buying process. Hiram Otero is a wonderful chap. We got along so well and he is such a pro! Rivard’s prices are more than fair and I fel the vehicle buying process. Hiram Otero is a wonderful chap. We got along so well and he is such a pro! Rivard’s prices are more than fair and I felt I came away with a wonderful deal. Thank you for the tin of cookies… More

Had a great experience with Rivard GMC. Sean was a fantastic help buying the car. Would buy from them again. It was a pretty painless experience. fantastic help buying the car. Would buy from them again. It was a pretty painless experience. More

I purchased a GMC Sierra Texas Edition in December 2018, Jose Wingo was the salesman I dealt with! I explained up front I’m not the guy who will wait for you to go back and forth to figure out pricing. He s Jose Wingo was the salesman I dealt with! I explained up front I’m not the guy who will wait for you to go back and forth to figure out pricing. He said I’ll sit at my desk and give you a out the door price, he did! The next day I walked in, filled out the paperwork and drove off. Great experience and since I have brought my truck for service with no issues. The service team is always up front and honest which you typically don’t hear from a car dealership. I personally have nothing but great things to say about Rivard GMC. I’m actually going to be purchasing another vehicle from them before years end. More

Our experience with Rivard and Nick Ricketts specifically was outstanding. There was no pressure. I especially appreciated his willingness to allow as much time as I needed to look and test drive all the veh was outstanding. There was no pressure. I especially appreciated his willingness to allow as much time as I needed to look and test drive all the vehicles of interest to me. When we did decide to move forward.. it was the EASIEST most PAIN FREE and FASTEST car buying experience I could ever want. Nick made sure everything was perfect for us and had us out the door in no time. Most paperwork could be completed at home. Easy Peasy. We are happy customers and love the new ride!! More

David Hurley was amazing to work with. This is the 8th Yukon I’ve bought and by far the best experience I’ve ever had. Yukon I’ve bought and by far the best experience I’ve ever had. More

I was very pleased with this dealer! Five Star for sure. They are an honest straight forward dealer. Gave me a good price on the Truck I bought and my Trade In. No stress of negotiation at all. It was a ple They are an honest straight forward dealer. Gave me a good price on the Truck I bought and my Trade In. No stress of negotiation at all. It was a pleasure doing business and would do it again. David Hampson and Eric Judd were great! More

Working with David was the best experience I've ever had purchasing a vehicle. The dealership was clean and all of the staff were professional and friendly. purchasing a vehicle. The dealership was clean and all of the staff were professional and friendly. More

Hands down best experience. Buy from Nick, you won’t regret it. I’ll never buy from anyone else . So glad I found Nick/Rivard GMC regret it. I’ll never buy from anyone else . So glad I found Nick/Rivard GMC More

Flat out best experience purchasing an auto I have ever had! Nick is great and provided a first class experience all the way. Also super happy with the competitiveness of the dealership overall. had! Nick is great and provided a first class experience all the way. Also super happy with the competitiveness of the dealership overall. More

I have had consecutive terrible experiences with this dealership leading to this review after reserving myself the first time, I bought my used Silverado and after driving off the lot I noticed my back p dealership leading to this review after reserving myself the first time, I bought my used Silverado and after driving off the lot I noticed my back passenger side tire had very low air pressure, there was a nail in the tire…on the way home the truck locked up and turned off. I called the dealership and they kept feeding me the line, “as is.” Eventually they agreed to look at it but said I was responsible for paying for the tow back to the dealership. Now 2 months into owning my truck the a.c. Went out, I called and asked if this was covered by my warrantee and was told yes, I bring it in on a Friday at 8am and they don’t have a loner for me which is supposed to be part of the warrantee, I had to pay for an Uber to get home from the dealership. Later that same day they call And say they didn’t get to my truck and that they will need to keep it until at least Monday. Today, Monday, they call me and say that my condenser is out but it actually isn’t covered by my warrantee and that I am now responsible for the diagnostic fee, which was previously supposed to be covered by the warrantee. Now they’re trying to upswell me to the warrantee that they told me I already had, the catch? Even if I pay the extra 1000 for the “upgraded” warrantee the a.c. Condenser will not be covered. In the end I was without a vehicle for 4 days, wasn’t provided a loaner car, had to pay for a 50 dollar Uber, am now responsible for a 135 dollar diagnostic test. Be very careful dealing with the service department, they are clueless and give you incorrect information leading to headaches like this all while the management doesn’t care about their customers enough to make it right. More