Rivard Buick GMC - Service Center

Love the service people but... We bought our 2015 Yukon Denali last year about this time. Certified and good to go. After the first 6 months we noticed the breaks were wobbly when s We bought our 2015 Yukon Denali last year about this time. Certified and good to go. After the first 6 months we noticed the breaks were wobbly when slowing down. Asked to have them checked and fixed. As per service guy “they were fine” so nothing was done. Oil change, tire rotate checked and done ? Problem with breaking continued but we were told it was fine so at the next oil change I asked them to check breaks and find out why it’s wobbling when breaking. Well now, now that we are 2000 miles out of warranty , our rotors are worn and needed fixing. But not when we were still in warranty. Grrrr!! Austyn, the service contact, was impeccable and very thankful for her assistance. We are very displeased with the ethics behind the warranty program. More

Rivard Buick is the place to go! I always get great service here. The service staff is friendly and courteous! I recommend Rivard to my friends and family.becaus I always receive grea I always get great service here. The service staff is friendly and courteous! I recommend Rivard to my friends and family.becaus I always receive great service!! More

Excellent Staff. The staff goes out of their way to make sure that I am taken care of. I have been going to Rivard GMC for years and they keep their employees, so you The staff goes out of their way to make sure that I am taken care of. I have been going to Rivard GMC for years and they keep their employees, so you know who you are dealing with every time that you go to the dealership for sales or service. More

Brake Job / Service / GMC Sierra Dan was very cool and professional. The rest of the staff were very nice as well. Would have rated 5 stars but my truck sat there for an entire day f Dan was very cool and professional. The rest of the staff were very nice as well. Would have rated 5 stars but my truck sat there for an entire day from a lil' past 8 AM without any attention. However my brake job was sufficient, overall good experience. More

Service Appointment Carlos is awesome. He always makes you feel that all my inquiries will be taken care of and he doesn’t try and upsell you on unnecessary items like mo Carlos is awesome. He always makes you feel that all my inquiries will be taken care of and he doesn’t try and upsell you on unnecessary items like most car service shops. My family has been going here for years! More

Engine Rattling I brought in my Regal because there was a rattle at low RPMs. Dan suggested to try an oil change first since he thought that may fix the issue. He end I brought in my Regal because there was a rattle at low RPMs. Dan suggested to try an oil change first since he thought that may fix the issue. He ended up being right and saved me the cost of the diagnosis. More

Very good We've always had very positive interaction with all we've ever worked with at Rivard. We can depend on things being done correctly and in the time th We've always had very positive interaction with all we've ever worked with at Rivard. We can depend on things being done correctly and in the time that they promise. More

Air conditioning I brought my Acadia in because the air conditioner was not working properly. It would be cold on one side and warm on the other. They diagnosed and re I brought my Acadia in because the air conditioner was not working properly. It would be cold on one side and warm on the other. They diagnosed and repaired the problem quickly and sent me on my way as soon as possible More

Great experience The service department at Rivard is just as professional as the Sales department. I highly recommend both for all your car care needs and service. The service department at Rivard is just as professional as the Sales department. I highly recommend both for all your car care needs and service. More

Professional service staff I appreciate that I was treated respectfully. I was informed when my vehicle was ready which was earlier than expected. I will return to Rivard for se I appreciate that I was treated respectfully. I was informed when my vehicle was ready which was earlier than expected. I will return to Rivard for service on my Chevy. More