Rivard Buick GMC - Service Center

Oil Change Rotate Dan always does a good job. This was a typical periodic servicing of my vehicle, so there really isn’t much else to report. Troy is always available Dan always does a good job. This was a typical periodic servicing of my vehicle, so there really isn’t much else to report. Troy is always available if I need any additional help. More

Amazing service department First of all, full disclosure, I didn’t buy my GMC Yukon XL at the Rivard dealership. But, it’s much closer than where I purchased, so I always take i First of all, full disclosure, I didn’t buy my GMC Yukon XL at the Rivard dealership. But, it’s much closer than where I purchased, so I always take it here for service. Carlos is my service advisor and he takes amazing care of me. I always bring a kid (or two or three) with me, and the whole service staff welcomes us and makes sure we are comfortable and on our way as quickly as possible. Often times, they go above and beyond by providing me a loaner car. Carlos even helps me load up car seats. Iliana has also been incredibly helpful and is most pleasant to work with. Carlos and Iliana are my Rivard dream team. Truly, this service department exceeds any expectations I have. I can’t imagine taking my GMC elsewhere to be serviced. When I find myself in the market for a new Yukon XL, I’ll be giving my business to Rivard, I’m that satisfied. Amazing service!! More

Other dealerships are 1,000 times There aren't enough words 25 to describe how displeased I am with your services 1. Need appointment a week in advance for an oil change. 2. Wait forev There aren't enough words 25 to describe how displeased I am with your services 1. Need appointment a week in advance for an oil change. 2. Wait forever for a very simple service to be to be completed on your car 3.I don't know what your process is but your customer service reps are not able to provide customer service. Maybe because the works going on off site and they're expected to run back and forth. Just guessing More

Engine problems The Buick dealership was very helpful with fixing my auto. They explained everything to me as they were repairing my car and very curtious and helpful The Buick dealership was very helpful with fixing my auto. They explained everything to me as they were repairing my car and very curtious and helpful in getting a rental. More

Oil change I had great service! I highly recommend this service dept. The staff was super friendly. Truck was ready in no time. Keep up the good work. I had great service! I highly recommend this service dept. The staff was super friendly. Truck was ready in no time. Keep up the good work. More

As always a pleasurable experience!!! It’s always a great experience with wonderful people everyone I came in contact with was very friendly this is why I always bring my car back WOND It’s always a great experience with wonderful people everyone I came in contact with was very friendly this is why I always bring my car back WONDWRFUL service and GREAT people!!!! More

Excellent Rivard Buick took great care of me in every way during my recent experience with them. Kudos to Illiana and Mike and Carlos and Austyn for their wonde Rivard Buick took great care of me in every way during my recent experience with them. Kudos to Illiana and Mike and Carlos and Austyn for their wonderful customer service!! More

Worst service experience ever My car broke down 1 weeks after service with the exact same problem I took it to them for I took it to another shop and had it repaired in 2 days ,th My car broke down 1 weeks after service with the exact same problem I took it to them for I took it to another shop and had it repaired in 2 days ,they had my car for 5 days didn't fix my problem and charged me a small fortune I will not be recommending them ever. It truly is a buyer beware market I thought they were ethics😂😂😂 not even close they told me to bring it backto them and they would see what they could do....... NO THANK you!!!! Would give no stars if I could More

Excellent service Everything went smoothly. Troy kept us informed on the status of our repair. It was a pleasure, we were taken care of very well and we appreciate that Everything went smoothly. Troy kept us informed on the status of our repair. It was a pleasure, we were taken care of very well and we appreciate that very much. Thank you Troy!! More

Great experience Troy Guidash was my advisor he took care of me I had my oil change he told me 1 1/2 hr for the service it only took a hour very please. Troy Guidash was my advisor he took care of me I had my oil change he told me 1 1/2 hr for the service it only took a hour very please. More